Senior Business Analyst

Job Description:

Experienced Business Analyst with background in the insurance sector, strong knowledge of contact centre operations, and ideally with solid exposure to Salesforce CRM and Genesys Cloud platforms, with proven ability to gather and analyze business requirements, define processes, and review user stories. A strong techno-functional background and excellent stakeholder management skills.

About Pure Software:

PureSoftware, a wholly owned subsidiary of Happiest Minds Technologies, is a global software products and digital services company. PureSoftware has been driving transformation for the world's top organizations across various industry verticals, including banking, financial services, and insurance, life sciences and healthcare, high tech and communications, retail and logistics, and gaming and entertainment. Arttha, from PureSoftware, is a globally trusted financial technology platform.

PureSoftware is Great Place to Work Certified in India for the third consecutive year