My client is a leading global life insurer renowned for its commitment to innovation and cutting-edge technology. They are embarking on an ambitious, AI-led New Business Underwriting Transformation journey across their regional markets in Asia. Currently at a highly strategic ground-zero phase, they are looking for a highly experienced Underwriting Transformation professional to join their core regional team, with a strong initial focus on the Malaysia market.
Job Responsibilities:
- Act as the domain Subject Matter Expert (SME) to help conceptualize, design, and establish the foundational blueprint for the organization's next-generation underwriting capabilities.
- Lead the discovery phase across the Malaysia market and broader Asia, extracting and analyzing complex business requirements from various stakeholders.
- Identify synergies and opportunities for process re-engineering, cost optimization, and turnaround time reduction within the existing underwriting lifecycle.
- Partner with senior executives, data scientists, and change leaders to propose AI-driven, automated, or digitally optimized underwriting solutions.
- Act as the critical bridge between local business units and cross-functional teams (Tech, Data, Change Management), translating business needs into scalable technical and operational requirements.
- Support Agile delivery by formulating end-to-end milestone plans, shaping user stories, and ensuring local market nuances are reflected in the global transformation agenda.
Job Requirements:
- Minimum 8 years of solid experience as a Business Analyst, Product Owner, or Domain SME, specifically within the Life Insurance sector.
- Deep Subject Matter Expertise in New Business Underwriting, with a strong understanding of the underwriting lifecycle, rule engines, and operational workflows.
- Proven track record of working on large-scale, enterprise-level transformation or digitalization projects; experience in the Discovery or Blueprint phase is highly desirable.
- Familiarity with modern operational technologies, AI-led underwriting concepts, and automated decision-making engines.
- Exposure to Southeast Asia markets, particularly Malaysia, with the ability to navigate local regulatory and market dynamics.
- Exceptional stakeholder management and strategic thinking skills, with experience in Agile methodologies.
