We are seeking an experienced Senior Business Development professional to drive client acquisition, manage key accounts, and grow revenue through strategic partnerships and consultative sales.
Key Responsibilities:
Client Acquisition & Business Development
- Identify and acquire new clients through networking, prospecting, and market research.
- Drive business growth across B2B Sales Services, Contact Centre Solutions, Inside Sales, Programmatic Digital Marketing, and Integrated Marketing Services.
- Manage the full sales cycle including prospecting, qualification, solution presentation, negotiation, and deal closure.
- Build and manage a strong sales pipeline to consistently achieve revenue targets.
- Apply a consultative solution-selling approach tailored to client needs.
- Lead commercial and scope negotiations while protecting mutual business interests.
Client Relationship Management
- Build and maintain strong relationships with key stakeholders across Sales, Marketing, and Procurement teams.
- Conduct account mapping and opportunity identification to grow existing accounts.
- Drive client retention, account growth, and long-term partnerships.
- Manage client escalations and ensure high levels of customer satisfaction.
Sales Performance & Internal Collaboration
- Achieve revenue, gross margin, and service mix targets.
- Ensure smooth collaboration between clients and internal delivery teams.
- Manage account governance, documentation, and supplier compliance requirements.
- Support payment follow-ups and improve payment turnaround time (TAT).
- Collaborate with internal stakeholders to design effective client solutions.
Requirements
- Bachelor's Degree required; MBA preferred.
- 10+ years of experience in B2B Sales, Business Development, Technology Sales, or Client Relationship Management.
- Proven track record in client acquisition and revenue growth.
- Strong negotiation, communication, and relationship management skills.
- Ability to manage multiple accounts and projects simultaneously.
- Dynamic, self-driven, and comfortable working in fast-paced environments.
