Senior CDD Coordinator

About TMFGroup

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we're a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

The Senior CDD Coordinator for Malaysia team, who is involved in the KYC Documentation and Data Collection process, coordinates the collection and review of data and documentation collected of all clients to which TMF provides services to in the respective Market. This role requires exceptional process management with a strong focus on client interaction, and operational excellence.

Key Responsibilities

1. Oversight & Execution – Collection of KYC Documentation & Data:

· Oversee the KYC Documentation and Data Collection process for the respective Market to ensure accurate and timely compliance with internal policies and external regulations.

· Manage workload, address backlog responsibilities, and prioritize tasks efficiently.

· Provide guidance on complex cases.

· Review the KYC Documentation and Data Collected and apply a risk-based approach when undertaking Customer Due Diligence.

2. Escalation Management & Client Interaction – Support Senior Compliance Officer:

· Serve as the day-to-day escalation point for business-related issues concerning KYC Documentation and Data Collection processes.

· Interact directly with clients and internal stakeholders (including GCC members as well as local offices) to address concerns, resolve escalations, and maintain strong working relationships.

3. Process Improvement:

Identify opportunities to enhance KYC processes and implement best practices to optimize efficiency and accuracy.

Qualifications

• Regulatory Knowledge: Solid understanding of Anti-Money Laundering (AML) regulations, KYC procedures, and Joint Money-Laundering Steering Group (JMLSG) requirements.
• Analytical Ability: Skilled at analyzing complex corporate structures and identifying ultimate beneficial owners (UBOs).
• Research Skills: Proficient in using public databases, internal systems, and search engines to verify client information.
• Communication: Strong interpersonal skills for interacting with internal stakeholders and clients to resolve issues.
• Attention to Detail: High level of accuracy in identifying discrepancies and maintaining records.
• 2+ years of experience in onboarding, compliance, or anti-money laundering roles within financial services or regulated industrie