Senior Cloud and Infrastructure Engineer

As The Senior Cloud & Infrastructure Engineer in our Regional Hub / Shared Services Centre (SSC) in Mid Valley City, Kuala Lumpur, you will be the subject matter expert (SME) for MDM/Intune and End User Computing (EUC) technologies. This role ensures secure, scalable, and reliable enterprise endpoint management while supporting the broader cloud, identity, and infrastructure landscape.

The engineer will lead the design, deployment, and operations of Microsoft Intune, M365, Entra ID, Exchange Online, Azure cloud workloads, and on-premises datacenter infrastructure. This role also provides technical leadership, drives automation, and ensures compliance with corporate security standards

.
Key Responsibiliti

es1. End User Computing (Primary Scop

• e)Serve as the SME for Microsoft Intune / Endpoint Manager (Windows, macOS, iOS/Android
• ).Lead configuration, deployment, and lifecycle management of endpoint
• s.Design and implement compliance policies, device configuration profiles, app deployment, and Windows Update for Busines
• s.Maintain and optimize Autopilot, provisioning workflows, and automatio
• n.Ensure endpoint security baseline alignment with corporate security policies (Defender, BitLocker, firewall, etc.
• ).Provide advanced troubleshooting and root-cause analysis for endpoint issue

s.
2. Microsoft 365 Administrat

• ionManage and support Exchange Online, SharePoint Online, OneDrive, Teams, and other M365 servic
• es.Implement and manage M365 security & compliance configurations (DLP, retention labels, ATP/Defende
• r).Support license management, tenant governance, and service optimizati

on.
3. Identity & Access Management (Entra ID / Azure

• AD)Administer Entra ID, hybrid identity infrastructure, and SSO integrati
• ons.Manage Conditional Access, MFA, identity protection policies, and privileged identity management (P
• IM).Maintain AAD Connect (if applicable) and hybrid identity hea

lth.
4. Azure Cloud Manag

• ementSupport Azure IaaS, PaaS workloads, VM management, networking, monitoring, and security operat
• ions.Implement Azure governance, policies, cost optimization, and resource hyg
• iene.Automate operational tasks using PowerShell, ARM/Bicep, or Azure automation t

ools.
5. On-Premises Infrastr

• uctureSupport VMware/Hyper-V virtualization, Windows Server, storage, and core network ser
• vices.Maintain AD DS, DNS, DHCP, GPO, and physical datacenter assets where req
• uired.Participate in capacity planning, patch management, and infrastructure modernization pro

jects.
6. Operations, Projects & Gov

• ernanceAct as escalation point for L2/L1 infrastructure
• teams.Develop and maintain technical documentation, SOPs, and architecture di
• agrams.Lead or support cloud & infrastructure projects (migration, modernization, security u
• plift).Participate in on-call standby to support gl

obally.
Required Skills & Qualif

• icationsBachelor's degree in IT/Computer Science or equivalent exp
• erience.58+ years of experience in IT infrastructure, cloud, or end-user computing engineerin
• g roles.Deep expertise in Microsoft Intune, endpoint provisioning, compliance, and security ba
• selines.Strong knowledge in Microsoft 365, Entra ID, Exchange Online, and Azure man
• agement.Solid skills in Active Directory, group policies, Windows Server, virtualization (VMware/H
• yper-V).Proficiency in PowerShell scripting and aut
• omation.Good understanding of security frameworks, Zero Trust, and endpoint protection c

oncepts.
Preferred (Good-to-Hav

• e) SkillsExperience with SCCM/ConfigMgr migration t
• o Intune.Knowledge of Conditional Access governance and SSO integrations (SA
• ML/OIDC).Azure networking experience (VNet, VPN, firewall, load b
• alancer).Experience with MDM for macOS, Android Enterprise, Samsung Knox, or Apple Business
• Manager.Certifications such as AZ-104, MD-102, MS-102, AZ-305, or

similar.
Key

• AttributesStrong problem-solving and analytical
• thinking.Able to work independently and lead technical in
• itiatives.Good communication skills, able to work with internal users, vendors, and sta
• keholders.Detail-oriented with a focus on reliability, security, and operational e