Job Responsibilities:
Payroll and Time Management
- Manage and oversee accurate and timely payroll operations in collaboration with Finance, and external service providers.
- Manage time & attendance systems and data validation, ensuring accurate payroll inputs.
- Continuously review payroll workflows and time tracking processes to identify improvement opportunities.
- Analyze, and manage reports related to payroll, benefits utilization, headcount, and compensation costs.
- Support budgeting, forecasting, and cost control initiatives related to total rewards.
Employee Benefits & Expatriate Support
- Manage and improve the administration of employee benefits and claims including medical, travel, SOCSO and insurance.
- Manage and oversee expatriate payroll and benefits administration ensuring compliance with local and international regulations.
- Act as the primary contact for employee benefit inquiries, providing guidance and resolution support.
- Continuously review benefit programs and processes, recommending improvements to enhance employee experience and operational efficiency.
Compliance and Governance
- Ensure all payroll, benefits, and expatriate operations comply with labor laws, tax regulations, and internal policies.
- Maintain audit-ready documentation and support internal and external audits, including managing corrective actions.
- Regularly review and update payroll and benefits policies and procedures to reflect legal and organizational changes.
- Advise stakeholders on compliance risks and governance best practices.
Reporting and Analysis
- Lead or contribute to process improvement projects, including system upgrades, automation, and workflow enhancements.
- Collaborate closely with global and local HR teams to ensure alignment of data, reporting standards, and rewards administration with business goals.
Job Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Minimum of 3 years of experience in HR, with a focus on benefits administration, time and attendance management, and employee support
- Excellent communication and interpersonal skills, with the ability to manage employee inquiries and collaborate across departments.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
- Ability to analyze data and suggest improvements to processes and policies.
- Strong understanding of SOCSO and other local statutory requirements.
- Proactive, solution-oriented, and capable of working independently and as part of a team.