Senior Consultant/SME - SAP SuccessFactors

Empowering YOU to break new ground!

As part of the global NTT DATA Group, one of the top 5 IT service providers worldwide, we specialize in value-added SAP solutions. At NTT DATA Business Solutions, our focus is SAP Consulting, SAP Development, Managed Cloud Services, and Application Management Services (AMS) & Technology. Across the globe, we support customers in their digital transformation from start to finish.

OUR RECIPE FOR SUCCESS: DIVERSITY, OPENNESS, RESPECT, AND TOGETHERNESS.

With more than 13,000 employees from 64 nations in over 29 countries, our diverse workforce reflects our values. People are and will always be vital to our mission, playing a decisive role in everything we do.

ARE YOU READY TO BREAK NEW GROUND

Location: Malaysia

What makes us special:

Team-oriented corporate culture, collaboration as equals and steady knowledge transfer

Family-friendliness (e.g. (e.g. Childcare Center, paternity and maternity)

Diversity & Inclusion (e.g. various initiatives & communities)

Flexible working hours e.g., hybrid working

Inhouse Academy with a variety of professional technical training, soft skills training, SAP Learning Hub, and certification opportunities

Company health management (e.g., Medical Insurance, Health Insurance, Optical and Dental Benefits)

Wide range of events (team events, employee parties, internal sports tournaments)

Do you love challenges

The SuccessFactors Subject Matter Expert is expected to have a deep understanding of and is responsible for providing expertise in multiple SAP SuccessFactors modules, primarily in EC/EC Time/ONB/Compensation Planning/SCDP/PMGM/LMS/WFA (min of at least 3 module experience needed). He/she is responsible with the analysis, design and implementation of SAP solutions that meet business requirements.

The ideal candidate will have experience with multiple full life cycle SAP implementations, experienced in Application Management Service support as well as a deep understanding of the SAP technology. They will be assigned to deliver tangible, sustainable, effective and quality SAP SuccessFactors-related business solutions for new implementations, ongoing customer support and implementation of additional functionality, with experience in integration into other modules.

Key Responsibility Areas (KRAs)

• Subject matter expert, with depth of understanding and ability to implement SAP SuccessFactors EC/ONB/Compensation Planning/SCDP/PMGM/LMS modules
• Clear understanding of project phases and able to carry out all phases tasks; Planning, Explore, Realise (including configuration and testing) and Deploy (including data migration and data management activities in SF), as well as transition to Support.
• Experience in AMS support with the knowledge of incident, service request and change request.
• Adhere to corporate standard, security guidelines and sustainability, and deliver within time constraints
• Evaluating project solution constraints to find alternatives, alleviate risks, and propose solutions
• Identify sales opportunities at existing customers and communicate internally to management team. Support presales effort as needed in response to proposals, and conducting demonstrations and presentations
• Conduct knowledge-sharing sessions with colleagues and peer mentoring.
• Keeping abreast of the latest SAP technologies and solution.

Key Performance Measures (KPM)

• Ability to define solution to meet customer requirement
• Strong demonstrated presentation and facilitation skills:
• Confidence in presenting to, and discussing solutions with, various audiences and groups of different sizes
• Experience in coordinating and managing workshops
• Established experience working on customer sites managing and delivering quality technical services against formal service levels and timeframes
• Capability in establishing and maintaining good and effective relationships, including with clients, and working collaboratively with a diversity of stakeholder groups and individuals
• Ability to provide leadership and mentoring

Convince us with your potential!

Qualifications & Certifications

Bachelor of Information Technology/Computer Science/Computer Engineering, or Master of Computer Science/Business Administration (MBA, preferably in HR)

Hold valid certification in at least 2-3 core SuccessFactors module such as Employee Central, Recruitment Management and Onboarding with deep knowledge.

Have knowledge in other SF modules such as PMGM, LMS, Compensation and etc will be added value.

Certification or exposure to ITIL/Managed Servies/Support Models

Critical Knowledge, Skills & Experience

Qualification and experience, or a subject matter expert specializing in the following SuccessFactors modules:

EC/ONB/Compensation Planning/SCDP/PMGM/LMS(min of at least 3 module experience needed) including configuration of provisioning.

Sound industry experience of 8-10 years with at least 5 or more end-to-end SAP SuccessFactors implementations in multiple modules.

Good business knowledge in various HR processes and Compensation management processes

Strong issues resolution experience with excellent analytical, conceptual, troubleshooting and problem-solving skills.

Excellent business communication skills in both verbal and written to facilitate, consult and convey.

Successfully combine strong leadership skills with sound technical knowledge and ability to clearly communicate key recommendations to clients

Track record of creating enduring client relationships based on trust, successful business development and credible program execution

Outstanding interpersonal and collaboration skills with internal and external stakeholders.

Solid time, task and people management skills. A highly positive, motivated, proactive self-starter and a responsible leader and team player

Enthusiastic about learning new technologies, with flexibility to quickly adapt to rapidly changing technical, cultural and business environments with a strong desire to excel

Adaptable to the consulting lifestyle with flexibility to travel which may be minimal or extensive depending on business requirements.

Flexible to work early or late shifts.