Senior Contracts Manager

Overview

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Engineering Procurement and Construction (EPC) team is responsible for delivering core datacenter infrastructure for Microsoft's cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world's largest online services. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Role Summary

The Johor Bahru Metro Contract Manager willleadpre- and post-award contract activities for complex construction projects,adhering to Microsoft contracting policies and processes.This role involves developing and implementing multi-year sourcingstrategies, leading supplierselectionin collaboration with cross-functional project teams, driving contract negotiations, andestablishingsupplier performance standards to achieve project excellence. The individual will collaborate with the Sub-Regional Contracts Lead and other contract stakeholders to ensure awareness of Service Level Agreements (SLAs), and/or defined milestones and deliverables, and drive timeliness and consistency across supply chain requests. The individual willidentifyissues related to procurement requests and collaborate with business partners, create contract execution plans with control processes and approaches, develop and lead pricing and negotiation strategies, and secure management support both internally and externally. He/she will drive early business engagements forhighly complexbusiness areas orpurchasingcategories, manage supplier activity and progress, and develop and execute supplier account plans detailing mutual priorities and focus for the supplier relationship for the upcoming period.

The primary location for this role will be in Johor Bahru, but it may require coveringadditionallocations or projects as assigned.

Responsibilities

• Negotiates and provides strategic oversight for improving existing, orestablishingnew, Commercial Contracts and/or defined milestones and deliverables, holds accountability and ownership of Contracts execution with an end-to-end company-wide perspective, and ensures compliance is cascaded down to the business.Strategizes onand communicates commercial terms cross-functionally and/or cross-regionally to internal and external stakeholders. Serves as subject matter expert on the SLA and coaches team members to do the same, manages any escalations related to policy non-compliance, and manages the execution of contingency plans internally and externally as needed.
• Applies an end-to-end understanding of procurement processes and policies, and the trade-offs between Microsoft and key suppliers to drive business impact by applying market intelligence to define, develop, and influence the adoption of channel strategies cross-functionally and/or cross-regionally that enable scalable execution with consistency, accuracy, quality, and timeliness of delivery. Leads decision making around the execution and evolution of various workstream processes,identifiesand seeks solutions to compliance areas/gaps, and influences leadership to drive change internally and/or externally.
• Ensures adherence to policy, educates stakeholders and suppliers on policy compliance, and drives the remediation and resolution of sourcing issues. Influences current and future policy direction as needed to mitigate risks across business units and enable suppliers to meet business requirements.
  
  

Contracts & Supplier Management

• Creates,maintains, andexecutes onmulti-year sourcing strategy for several complex, projects and/orpurchasingopportunities,optimizingcosts, ensuring continuity of supply and/or services, and driving benchmarking and alignment across Microsoft.Works crossfunctionally with senior stakeholders and consults with other industry experts to inform strategy with a global view. Leverages end-to-end sourcing and procurementexpertiseand benchmark data toidentify, revise, and influence the definition of business requirements, manage conflicting priorities and trade-offs, and resolve escalations to execute on sourcing strategies and solutions.
• Integrates business specifications and sourcing strategies for several complex purchasing areas into request for information (RFI) and/or request for proposal (RFP) processes, models operationally efficient supplier management practices, and is accountable for strategic oversight of multi-tier supplier selection. Manages, andimproves uponsupplier evaluation frameworks,identifiesgaps or trends across supplier strategic business and performance reviews, and drives corrective actions. Partners with suppliers to drive innovation and improvement, transform operational capabilities, and proactivelyidentifyand manage risk. Evaluates procedural, operational, and/or environmental factors across categories, accounting for key stakeholder relationships and dependencies, analyzing root causes of issues, linking insights to improvement strategies, and influencing the adoption of needed improvements.
• Leads contract and price negotiation activities for one or more purchasing categories cross-functionally and ensures that price, capacity, and strategic business needs are met, while also reflecting Microsoft's cross-functional engagements with suppliers.Identifiessystematic and long-term cost reduction opportunities and works across stakeholder teams to drive cost competitiveness.
• Identifiesissues related to procurement requests and collaborates with business partners to proactively drive process and system improvements. Engages the supply base to process price validation and deliveraccuratepricing to relevant team(s) for purchase order creation.Oversees price and procurement requests via workflow process or technology as applicable in support of product and service requirements, ensuring procedural compliance, and managing the resolution ofhighly complexpricing issues raised by other sourcing personnel.
• Provides support in the creation and delivery of contractadministrationplans,assistingin the definition of control processes and approaches that ensure alignment with business requirements and promote continuous improvements in contractadministrationacross organizations. Acts as a primary point of contact for supporting teams inidentifyingand resolving internal and/or external contract delivery and execution risks. Offers guidance onmonitoringthe impact of complex change orders to the underlying businesscase, andworks cross-functionally to adjust impact models.Assistsin the management of claims, supporting teams in addressing contract disputes and ensuring they are resolved ina timelyand effective manner, in line with contract terms. Supports the proper management of contract notices, helping ensure that all required notifications, amendments, and correspondence are documented accurately and communicated promptly to relevant stakeholders.
  
  

Stakeholder Collaboration

• Drives early business engagements forhighly complexand/or undefined business areas orpurchasingcategories with cross functional leadership including product design, quality, and business teams, to share best practices, influence decision-makers, drive action, andoptimizesourcing strategies, business requirements, spend, and short- and long-term priorities. Facilitates industry and ecosystem engagements and provides expert consultation with leadership teams on sourcing decisions and optimizations that can be deployed at scale.
• Develops and leads pricing and negotiation strategies for several complex purchasing categories, ensures that strategies clearly articulatetradeoffs, roles, and responsibilities across parties, and gainsleadershipsupport for strategies both internally and externally. Anticipates negotiation setbacks, proactively drives action to mitigate contract disagreements, andcoachesothers on negotiation best practices across internal sourcing teams.
• Manages supplier activity and progress across multiple accounts and complexpurchasingcategories,developingand executing supplier account plans detailing mutual priorities and focus for the supplier relationship for the upcoming period. Trains external stakeholders during onboarding andidentifiesengagement programs to improve supplier performance to achieve business goals.
  
  

Behavioural Attributes

• Can create clarity, generate energy, and deliver success; always beplanning for the future.
• Have high integrity must be ethical and strong value-based individual focused on fairness andmaintainingconfidentiality.
• Bring high energy a drive to achieve results in midst of ambiguity and a matrix organization.
• Be a high performer be able to fit the Microsoft culture by effectively multi-tasking and managing priorities; have a sense of urgencyregardingissue resolution.
• Teamplayer&collaborative Demonstrates an ability to foster collaborationsacross teams and stakeholders,leveragingdiverse perspectives to achieve common goals. Activelyparticipatesin and drives cross-functional initiatives, balancing individual contributions with group success.
  
  

Qualifications

• Bachelor's orMaster's Degree in Engineering, Supply Chain Management, Quantity Surveying, Construction Management, and/or Operations.
• Proven experience managing construction projects,demonstratingthe ability to lead and deliver complex, large-scaleprojectsfrominitiationthroughtocompletion.
• Extensive experience in supply chain management, commercial negotiations, and contracting, as well as external supplier/contractor management across multiple projects in diverse locations.
• Deep understanding of Commercial Contracting language and terms with proven negotiation skills with external suppliers / service providers.
  
  

Preferred Qualifications

• Experience in the DataCenter, Infrastructure,Semi-conductor,Power, or Oil & Gas managing capital projects with contractor and supplier management responsibilities.
• Experience working in a large, multinational organization, preferably on the owner's side, with a strong understanding of corporate processes, stakeholdermanagement, and global operations.
  
  

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.