Strategic Oversight: Guide overall planning, supervision, and management of the HP unit, implementing collection and recovery plans to meet financial targets and forecasts.
Collection Management: Actively manage all stages of overdue accounts within the HP portfolio to achieve performance targets.
Asset Recovery: Manage repossession processes and be conversant with legal proceedings to ensure effective asset recovery.
Stakeholder Engagement: Collaborate with Sales and Marketing to improve collection and recovery performance including sourcing for potential buyers to expedite the disposal of repossessed assets within reasonable timelines.
Insurance Management: Administer adequate insurance coverage for repossessed goods to protect company assets.
Performance Analysis: Monitor and analyse performance against budgets and KPIs, making strategic adjustments to optimize outcomes.
Continuous Improvement: Foster initiatives to improve workflows, policies, and processes within the HP Credit Control unit, enhancing customer and employee satisfaction and operational efficiencies.
Staff Management: Lead, mentor, and develop staff within the HP unit, promoting a culture of high performance and continuous development.
Cross-functional collaboration: Work closely with other departments to ensure cohesive business operations and adherence to company standards.
Job Requirements:
Candidate must possess at least a degree in any discipline.
Candidate must possess at least 5 years of relevant exposure and working experience to the banking and/or non-financial industry.
Those with HP experience in collection & recovery will be given priority and are strongly encouraged to apply.
Possess leadership attributes or abilities to deal and manage well with subordinates.
Able to make decision strategically for medium and long-term planning.
Good communication and problem-solving skill.
Fast learning ability and pleasant working attitude.
Able to work independently with minimum supervision.
