Job Responsibilities:
- Strategic Oversight: Guide overall planning, supervision, and management of the HP unit, implementing collection and recovery plans to meet financial targets and forecasts.
- Collection Management: Actively manage all stages of overdue accounts within the HP portfolio to achieve performance targets.
- Asset Recovery: Manage repossession processes and be conversant with legal proceedings to ensure effective asset recovery.
- Stakeholder Engagement: Collaborate with Sales and Marketing to improve collection and recovery performance including sourcing for potential buyers to expedite the disposal of repossessed assets within reasonable timelines.
- Insurance Management: Administer adequate insurance coverage for repossessed goods to protect company assets.
- Performance Analysis: Monitor and analyse performance against budgets and KPIs, making strategic adjustments to optimize outcomes.
- Continuous Improvement: Foster initiatives to improve workflows, policies, and processes within the HP Credit Control unit, enhancing customer and employee satisfaction and operational efficiencies.
- Staff Management: Lead, mentor, and develop staff within the HP unit, promoting a culture of high performance and continuous development.
- Cross-functional collaboration: Work closely with other departments to ensure cohesive business operations and adherence to company standards.
Job Requirements:
- Candidate must possess at least a degree in any discipline.
- Candidate must possess at least 5 years of relevant exposure and working experience to the banking and/or non-financial industry.
- Those with HP experience in collection & recovery will be given priority and are strongly encouraged to apply.
- Possess leadership attributes or abilities to deal and manage well with subordinates.
- Able to make decision strategically for medium and long-term planning.
- Good communication and problem-solving skill.
- Fast learning ability and pleasant working attitude.
- Able to work independently with minimum supervision.
Working Hours:
Monday to Thursday: 9.00am to 6.00pm
Friday: 9.00am to 5.30pm
Saturday (Alternate): 9.00am to 12.30pm
