Senior Data & Finance Support Engineer - Service Recovery (GIPS)

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About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 779,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

SN865 WO#7 GIPS - Service Recovery

Job Title: Senior Data & Finance Support Engineer
Domain: Service Recovery (GIPS)
Sub-Domain: L2 - AM, PB, Bankwide & Enterprise
Years of Experience: L3 (6-9 years)
Location: Kuala Lumpur

Job Summary:
We are seeking a highly skilled and experienced Senior Data & Finance Support Engineer to join our Service Recovery team (GIPS). The ideal candidate will have deep experience in ETL and Data Warehousing within a banking and finance environment, coupled with solid knowledge in general ledger (GL), MAS, GST, regulatory reporting, and business intelligence.

This role requires hands-on proficiency in SQL, Shell Scripting, Informatica, and Unix/Linux, and the ability to operate in a high availability 24x7 support environment.

Key Responsibilities:

• Provide L2 support for ETL and Finance Data Warehouse platforms across AM, PB, and enterprise banking systems.

• Analyze and resolve complex incidents and data issues in production systems involving GL, MAS, GST, and regulatory reporting.

• Monitor batch processes and troubleshoot failures using tools like Control-M and Informatica.

• Perform root cause analysis and implement permanent fixes to prevent recurrence.

• Work collaboratively with development, infrastructure, and business teams to support data and reporting environments.

• Support and maintain SQL scripts, shell scripts, and ETL jobs.

• Ensure timely and accurate delivery of financial and regulatory reports.

• Participate in a 24x7 on-call rotation for critical system support.

Technical Skills & Requirements (Mandatory):

• 5+ years in application development or support in a Banking & Finance environment.

Hands-on experience in:
o Informatica ETL
o Oracle / MS SQL / MySQL
o Shell Scripting
o Unix/Linux and Windows platforms
o Batch scheduling tools (e.g., Control-M)
o AS400

• Knowledge of Finance domain, especially GL, MAS reporting, GST, and regulatory frameworks.

• Strong SQL skills and ability to optimize queries for performance.

• Good to Have Skills:

• Big Data technologies: Hadoop, Cloudera, Hive, Impala, HDFS, YARN, Sqoop, Oozie, HBase, Kafka, Spark/MapReduce

• Reporting/BI tools: SAS, OBIEE, Qliksense, Power BI

• Finance platforms/tools: OneSumX, SAP GL, Hyperion, BASEL

• Campaign and Marketing Tech: Adobe Campaign, HCL Campaign, WebSphere

• Data lineage, metadata, and analytics experience (e.g., Quantexa)

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces.Join Accenture to work at the heart of change.

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