The Role
Join a European technology leader as we establish our new hub in Malaysia. We are looking for a Senior Developer to lead our local team in a hands-on role that combines high-level technical development with 24/7 operational ownership. You will lead a team of 6+ to ensure our follow-the-sun model is successful, managing and participating in on-call rotations while actively working on our products.
Key Responsibilities
- Team Building & Hiring: Lead the technical recruitment process for the Malaysia hub, conducting interviews and ensuring cultural and technical alignment.
- On-Call Leadership: Manage, schedule, and participate in 24/7 on-call rotations, acting as the technical lead for critical escalations.
- Global Handover: Lead daily syncs between European and Malaysian teams to ensure seamless follow-the-sun transitions.
- Product Development: Contribute to the end-to-end development of new features and modules using .NET 10.
- Team Management: Foster a culture of ownership, ensuring the team is ready for support shifts while maintaining development progress.
- Defensive Engineering: Use insights from support cases to build more robust systems.
- Post-Mortem Ownership: Facilitate Blameless Post-Mortems for major incidents, ensuring root causes are identified and permanent fixes are prioritized.
- Observability: Architect systems to be self-healing and highly observable using Grafana and OpenTelemetry.
- Technical Scoping: Partner with sales for technical scoping and feasibility checks for new customer integrations.
- Company policies: Drive company culture
What We're Looking For
- 8+ years of professional experience in .NET (C#) and Azure.
- Experience leading or mentoring technical teams in a professional setting.
- Deep knowledge of high-load, high-availability systems.
- Exceptional English communication skills.
- Willingness to participate in a 24/7 stand-by/shift rotation.
- Work Authorization: Must have the legal right to work in Malaysia at the time of application (we cannot provide visa sponsorship for this location).
Success Looks Like (First 12 Months)
- Successfully launched the Malaysia hub with a stabilized, high-performing team.
- Implemented a seamless 24/7 handover process between Malaysia and European HQ.
- Measurable reduction in recurring support tickets through self-healing code improvements.
Our Culture & Standards
- Global Impact: We provide mission-critical support to global enterprises. Our Malaysia hub is the cornerstone of our follow-the-sun model, providing vital daylight coverage for our global operations.
- Modern Tech: Spend most of your time developing features in .NET 10 and Azure
- European Work Culture: We value open communication, flat hierarchies, and mutual respect.
- Pragmatic Workflow: We use a flexible process (Scrumban-inspired) that prioritizes quality and delivery.
- Technical Discipline: We adhere to high standards for documentation and traceability (aligned with ISO).
- Compensation: Includes specific Shift/On-Call Allowances and overtime pay to recognize your commitment to our 24/7 operations.
- Hybrid Work: Enjoy a flexible office/home model in a premium tech hub in Malaysia starting June 2026.
- Local Growth: As we establish our presence, we are focused on hiring talent with existing work authorization in Malaysia (no visa sponsorship or relocation support provided).
Send us an email in English with your CV to [Confidential Information] and tell us why you're the right one for the job!
