Your IT Future, Delivered

Senior DevOps Engineer

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about API Management. Our System Integration team is continuously expanding. No matter your level of Senior DevOps Engineer proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace

Grow together
Timely delivery of DHL packages worldwide relies on a secure, reliable, and scalable technology ecosystem - and this is where your DevOps expertise becomes essential. As a Senior DevOps Engineer, you will play a key role in building, automating, and maintaining the infrastructure and platforms that support mission‑critical applications across DHL's global landscape.

You will guide and collaborate with development teams, providing technical leadership throughout the platform lifecycle - from requirement analysis and design to implementation and deployment. When complex issues arise within the API gateway or platform, you will drive deep‑dive investigations, collaborate closely with cross‑functional engineering teams, and ensure timely resolution of incidents that cannot be handled at lower support levels. Your ability to analyze platform behavior, troubleshoot performance bottlenecks, and optimize API traffic flows will be key to ensuring resilient and scalable operations.

Vendor collaboration will also be an essential part of your role, especially when addressing product‑level defects, performance anomalies, or vulnerabilities tied to Apigee and related components. As the architectural authority, you will evaluate platform enhancements, propose improvements, and drive the implementation of changes across production and non‑production API environments, ensuring alignment with global technology standards and security requirements.

For any challenges tied to API security, authentication, authorization, traffic management, or cloud‑native integration patterns, you are our superhero. You will collaborate with teams responsible for networking, cloud engineering, security, and infrastructure to ensure seamless integration across systems. This also includes working with technologies associated with firewalls, load balancers, VPNs, proxies, and cloud platforms such as Azure and Google Cloud, all of which play an essential role in supporting our API landscape.

Last but not least, you will ensure that APIs delivered under your guidance are reliable, secure, scalable, and aligned with DHL's global digitalization vision - enabling the business to innovate and deliver excellence every day.

Ready to embark on the journey Here's what we are looking for:
As a Senior DevOps Engineer, we are looking for someone with strong expertise in Apigee API Management as a mandatory skill, along with solid hands-on experience in Apigee Hybrid.

You should have deep expertise in Apigee X, along with strong hands‑on experience with key DevOps tools and platforms such as Docker, Kubernetes, OpenShift, Helm, NGINX, OpenResty, Ansible, Git, and GitHub Actions. A strong background in observability and monitoring is essential, particularly with Fluentd, Splunk, ClickHouse, Vector (log pipeline), Prometheus, Grafana, Filebeat, Logstash, Dynatrace, and OpenTelemetry. Experience working with cloud platforms such as Azure and Google Cloud is important, along with familiarity in using ITSM tools like ServiceNow. You should also have a good understanding of NoSQL databases such as Cassandra and MongoDB. Additionally, knowledge of Jenkins, Zabbix, Automic, Spring Boot, API development, and F5 Big-IP would be considered an advantage. We value someone who can work independently, prioritize effectively under pressure, and thrive in a multinational environment with strong comm unication skills in English.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.