About the Company
Elevate your career with If Insurance, where we're leading a strategic transformation by migrating our entire insurance business to the unified and robust Guidewire platform. If Insurance is the largest P&C insurance company in the Nordic markets. We cover Sweden, Denmark, Norway, Finland and the Baltic countries with a market share of about 20%. In total, we are 10,000 people out of which about 1,500 work in IT.
About the Role
As a Senior DevOps Engineer, you will be working with If Insurance business-critical Guidewire platform. To ensure that If Insurance applies best practice for the ways we operate our Guidewire solution, by following principles for DevOps, CI/CD, Collaboration, Continuous Improvement, Automated Testing and Feedback Loops.
Responsibilities
- Ensure that the solution is scalable and grows with us as we put more and more modules and features into operations.
- Have automated and high-quality monitoring in place, and that this is enhanced along with the implementation project, so we stay on top of our KPI's as the solution grows.
- Apply proper principles to the solution for Incident, Problem and Change management.
- Liaise with internal and external stakeholders and have a significant impact on how we design and apply operations principles.
- Hands-on, implementing and quality-assuring methods to ensure a high operational quality (availability, scalability and predictability of go-lives).
- Spend 60-70% of time with hands-on If Insurance system operations and management, troubleshooting ongoing incidents, performance tuning, problem management etc.
- Plan upcoming events such as new feature go-lives, core software upgrades/patches, security reviews, compliance reporting/updates (20%).
- Collaborate with stakeholders such as department managers, operations teams for other core systems (10%).
Qualifications
- A person with extensive experience with DevOps, from a mid or large organization.
- Possibly a developer who has performed the transition to a DevOps role and now feels ready to take responsibility for our Guidewire platform.
- Good understanding of Java or other scripting languages.
- Experience operating and supporting standard systems (Guidewire/SAP/Salesforce or others).
- Knowledge with automated testing as a means to ensure fast and stable deployments and as a means to ensure systems stability.
- Experience with the hands-on side of system operations, troubleshooting a system that is down, not performing or having other issues.
- Good experience with Jenkins and AWS/Azure Repository/Github.
- Covers classic operations areas such as Disaster Recovery, Risk Management and ITIL.
- Senior enough to understand that compliance, security and overarching principles such as Disaster Recovery, Risk Management, Continuous Improvement (as per ITIL standards) Problem Management etc. are essential for KPI adherence.
Required Skills
- Consulting mind set. Listening to what people say and give advice.
- A team player and have experience in working in international teams (incl. cultural awareness, virtual/remote working).
- A self-starter with minimal supervision required.
- Someone who can work individually within a team environment.
- Good written and spoken English skills and speaks up!
- Comfortable in low hierarchy organization.
- Easy going - and comfortable with direct communication among peers.
