Nature and Scope
The Senior Executive/Assistant Sales Manager is tasked with achieving and exceeding project sales targets by building strong customer relationships, understanding market trends, and delivering tailored solutions. This role involves market analysis, sales forecasting, and budget planning to ensure efficient operations and growth. The position also ensures seamless collaboration across departments, providing excellent after-sales support and maintaining financial health through effective payment management.
Roles and Responsibilities
1.Sales Target and Performance
- Formulate and implement sales budgets and plans to achieve and exceed assigned project sales targets.
- Develop sales forecasts by leveraging pipeline tracking, market intelligence, and insights from key stakeholders like developers, architects, and contractors.
2.Customer Relationship Management
- Build and maintain positive relationships with customers, providing tailored solutions and professional advice on product features and benefits.
- Deliver exceptional after-sales support, addressing issues and complaints to ensure satisfaction.
3.Market Research and Strategy
- Conduct research on market trends, competitors, and industry developments to inform targeted sales strategies and predict future product needs.
4.Pricing and Negotiation
- Negotiate pricing agreements with customers, balancing profitability with market share growth.
5.Collaboration and Coordination
- Coordinate with sales administration, logistics, and finance teams to enhance customer service, ensuring smooth communication and streamlined operations.
6.Financial Management and Reporting
- Supervise customer accounts to ensure timely payments and address overdue payment issues.
- Record sales activities, generate reports, and analyse data to identify trends, providing insights for strategic decision-making.
- Record sales activities, generate reports, and analyse data to identify trends, providing insights for strategic decision-making.
7.Other Responsibilities
- Perform additional duties as assigned by management to support overall business objectives.
