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CGC Malaysia

Senior Executive, Complaint Management & Detection and Verification

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  • Posted 3 months ago

Job Description

Responsibilities:

Assist the Manager, Integrity and Governance Unit to;

  • Plan, lead and conduct investigations on corruption, abuse of power, misconduct, violations of the code of conduct, and organizational ethics allegations in accordance with the Corporations policy and applicable professional standards;
  • Conduct sensitive interviews and other investigative research activities which include investigation scoping, planning, and fieldwork as well as lead and coordinate meetings and discussions with the relevant employees / Head of Department/stakeholders in regard to cases under investigation by recording statements and compiling evidence;
  • Coordinate and prepare Investigation Reports and other integrity reports/updates to the relevant management committees, board committees and other stakeholders where required.
  • Coordinate and prepare periodic integrity reports/updates to the relevant management committees, board committees and other stakeholders where required.
  • Establishing Standard Operating Procedures (SOP) for the Complaints Management;
  • Implement and oversee a structured integrity complaints system to ensure every report of misconduct, corruption, abuse of power, and malpractice is addressed promptly and appropriately;
  • To prepare reports to be reported to the Complaints Assessment Committee;
  • Assist in developing and establishing the Corporations protocols which include policies, procedures, timelines, roles and responsibilities etc. in relation to integrity and governance.

Qualifications:

  • Bachelor&aposs Degree in Law/Business Administration/Finance or the equivalent.

Required Skills:

  • Minimum 3 years of working experience in leading integrity investigations and fraud investigations is an added advantage.
  • Candidate must possess in-depth knowledge vis--vis all regulatory, statutory and best practices in relation to ABC, whistleblowing, gift policy requirements, ethics and governance.
  • Relevant professional certification is an added advantage i.e., Certified Integrity Officer (CeIO), Certified Fraud Examiner (CFE), Corruption Risk Management (CRM) etc.
  • Excellent report writing skills.
  • Candidate must have good communication skills in view that the role requires periodic reporting to BRMC on key integrity matters.
  • Have high ethical standards and professionalism in promoting high integrity values and cultures in an organization.

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About Company

Job ID: 125078187