Job Responsibilities:
- Implement action plan to minimise collection losses and maximise recoveries
- Attend to all inbound calls from Collections general line within promptly
- Updates all cheques received into DMS within the same day
- Updates all inward letters, faxes etc into DMS within the same day
- Perform signature(s) verification of all documents sent by borrowers
- Raise maintenance all requests for (post verifications) :
a) Change of contact info
b) Appointment of 3rd party to make enquiry into account
c) Deceased Status updating
d) Bankrupt Status updating
- Management of Post Auction portfolio by way of timely collections of auction proceeds
- Analyse and review weekly / monthly performance of Auction and provide corrective measures
- Liaise with lawyers, regarding specific cases and/or to plan solutions to enhance collection of accounts
- Negotiate with customers on settlement of account, whenever necessary
- Review settlement of accounts
- Responsible for the management and recovery of Consumer Non-Performing Loans
Requirements:
- Preferably with a minimum Diploma in any field.
- Candidate with 1-2 years related working experience in banking/ finance, especially with experience in collections and related legal matters will have added advantage.
- Good judgement and possess good knowledge of the Malaysian legal system.
- Target driven.
- Fresh graduates are encouraged to apply.
