Build effective relationships within the organization to enable a culture of trust
Collaborate with managers and teams to support a high-performance culture and employee engagement
Execute culture and engagement initiatives and activities
Support the business to retain critical talent and reduce turnover
Provide insights from engagement surveys, employee feedback and exit interviews to improve employee retention
Proactively participate and contribute to Culture Booster
Talent Acquisition And Onboarding
Partner with Hiring Managers, Talent Acquisition and external agencies to ensure the hiring needs of the Malaysia team are fulfilled in an effective and timely manner
Support interviews as needed
Administer headcount approval requests, budget for roles, offers to candidates, visas for transfer, etc
Manage the onboarding and orientation process for new starters
Compliance
Keep abreast of employment laws and regulations in MY
Provide advice and support to managers and employees as appropriate
Maintain HR documentation, employee records, policies and procedures to meet compliance standards
Coordinate internal and external HR-related audits, ensuring a green scorecard, actioning improvements promptly and proactively reducing the risk of any non-conformances
Support Payroll in accurate and timely submission of government reports, such as WGEA
Provide HR-related information for tenders and customer queries
Administer credit card application approvals
Talent Management
Support and execute succession planning to build a strong pipeline of talent and leaders
Support the development of employees based on the priorities that the business sets out to achieve as well as to support career aspiration of talent
Assist to build strong leadership that is focused on high performance, teamwork, and development and retention of talent
Support managers to identify training and competency needs of employees, source and organize training activities for learning and development plans
Compensation, Benefits And Cost Management
Support the management of headcount and labor cost to ensure fixed cost remains constant
Administer monthly forecasting and annual headcount budgeting, providing key insights
Support requests for employee moves, salary adjustments, etc. as appropriate, using judgement to constructively challenge and feedback in situations where an alternative approach is better suited
Administer the Malaysia benefits program
Support the merit review process
Identify cost saving opportunities without impacting the performance of the organization
Support the management of leave balances
Data Management
To ensure accuracy of the data maintenance
Ability to analyze and response to data/ census request
Performance Management And Employee Relations
Support performance processes including objective setting, mid-year reviews, end of year reviews
Address employee issues including grievances, performance management, investigations, etc.
Others
Projects And Other Responsibilities
Undertake HR projects both locally and as part of the global/regional HR function
From time to time, help develop programs relating to soft skills, team building and training
Provide HR data analytics and reports as needed
ISO audit preparation and participation
Partner with the Health and Safety Manager and Payroll Coordinator for workers compensation, return to work and employee absence matters
Continuous Improvement
Identify opportunities for improvement in HR policies, procedures and processes
Priorities and implement approved HR strategies to enhance productivity, high performance and the employee experience
WHS, Environment & Quality
Comply with all Work, Health & Safety, Environment and Quality obligations
Actively practice and promote safety in the workplace
Job Qualifications
Degree in HR/IR or similar
Strong in analytical skills and excel applications.
Employment and labor law
HR processes and enhancement
Experience with global matrix organizations
Experience within the technology industry preferred
Min of 5 years experience in generalist HR
Conflict resolution
Strong communicator (verbal & written)
Good interpersonal skills and has the ability to build trusting relationships
Professional, fair and empathetic in dealing with people
Attention to detail
Organized
Analytical and problem-solving capability
Ability to multi-task in a fast-paced work environment
