Responsibilities
- Responsible for the daily maintenance and support of factory IT infrastructure (computers, printers, barcode scanners, network devices, etc.)
- Maintain and support network systems (switches, routers, wireless networks)
- Troubleshoot on-site IT issues to ensure stable operation of production systems
- System Support (with development potential):
- Provide daily support and troubleshooting for company systems (e.g., ERP, MES, etc.)
- Assist users with system-related issues (accounts, access rights, data discrepancies, etc.)
- Follow up on system issues and coordinate with developers on solutions
- Assist with basic data processing and report preparation
Qualifications
- Bachelor's degree or above in Information Management, Computer Science, Industrial Engineering, Automation, or related fields preferred.
- 1–5 years of experience in factory digitalization, system implementation, or IT in the manufacturing industry.
- Familiar with at least one core factory module: Production, Warehouse, Quality, Procurement, Logistics, or Planning.
- Experience in the implementation or operation of ERP, MES, WMS, QMS, or MRP systems.
- Experience in system go-live, migration, and user training; able to communicate effectively with frontline employees, supervisors, and management.
Language Requirements:
Mandarin, English, and Bahasa Malaysia
Company Description
Intco Malaysia Sdn. Bhd. is a leading manufacturer specializing in high-quality recycled plastic materials and related products. We are committed to sustainable development, advanced manufacturing practices, and continuous innovation to support global customers across various industries.
