1.Managing a day-to-day operation for ports
Responsible for overseeing the daily operational activities across ports includes:
a) System Management (Integrated Terminal Access Pass / Port Pass system
- Oversee the implementation and operation of the (Integrated Terminal Access Pass) system across all port
- s.Ensure proper registration, verification, and control of port users, vendors, truckers, and staf
- f.Collaborate with port authority and security for permit issuance and access right
- s.Monitor system reports for usage trends, violations, and anomalies.
b) Automated Gate System
- Manage automated gate operations at all port entry/exit points.
- Ensure gates are functional, efficient, and well-integrated with cargo handling system.
- Troubleshoot gate-related issues including system downtime, license plate recognition (LPR) errors, and unauthorized access.
c) Support
- Monitor and troubleshoot issues with systems e.g. Automated Gate System.
- Coordinate with the IT & Project team for smooth operation of the systems.
- To provide timely and effective support, ensuring minimal disruption to business operations.
- Ensure all development activities follow established timelines.
2.Managing project / CR/Tender
a) Planning & project schedule
- Lead and coordinate port-related infrastructure and system upgrade projects (e.g. new gate system).
- Develop project plans, timelines, budgets, and scope in alignment with operational goals.
- Collaborate with internal departments (e.g. Procurement, IT) and external contractors to deliver projects on time.
- Track project milestones, manage risks, and report progress to senior management.
b) Implementation & sign off
- Ensure operational continuity during project implementation phases.
c) Vendor management
- Participated in sessions encompassing top management meetings, tender briefings, and preparation/submission activities.
- Gathered feedback on system usage satisfaction product improvement suggestions/requests from clients and sharing them with the team.
3.Finance & Compliance
a) Procurehere systems
- To ensure that departmental purchase requests (PRs) are operationally justified, accurately detailed, and aligned with budget allocations for procurement processing.
b) Invoicing
- Review all incoming invoices from vendors, service providers, and contractors.
- Submit validated invoices to Finance for payment processing.
- Monitor timelines to ensure vendors are paid within agreed payment terms (e.g., 30 or 60 days).
- Ensure the requested items or services fall within approved budgets or CAPEX/OPEX allocations.
c) Billing & Collection
- Provide accurate billing and quotations to respective PIC and make sure it is process on time.
- Monitor all collection from clients within the agreed payment terms (e.g., 30 or 60 days).
4.People & Process
- Lead and manage operation teamFoster a collaborative, high-performance culture by setting clear expectations and motivating the team to achieve organizational goals.
- Set clear KPIs (Key Performance Indicators) and targets for the operations team and regularly assess their performance.
- Coordinate with HR for recruitment & amp; on boarding.
- Monitor workloads and adjust staffing levels as necessary to maintain operational efficiency.
REQUIREMENT
- Bachelor's degree in Computer Science, IT or equivalent experience.
- 4 years of experience in technology, product, operations, or management roles.
- Strong conceptual understanding of frontend, backend, mathematics and project management.
- Able to communicate effectively.
