Job Summary
Developing strategic accounts, identifying new project opportunities, managing customer relationships, driving tender/RFP engagement, coordinating internal solution teams, and achieving revenue and profit targets.
Job Responsibilities
- Developing strategic accounts, existing and new, engage with telcos, government agencies, ICT SIs, enterprises.
- Identifying new project opportunities and driving tender/RFx engagement and submission.
- Coordinating internal solution and delivery teams and achieving revenue and profit targets.
- Maintain and strengthen existing customer relationships and develop new relationships and partnerships with target customers.
- Handle day-to-day account management, customer engagements, business communication and current project implementation together with other teams (e.g. solution, delivery and maintenance, procurement etc.) engaged in the projects.
- Drive/assist in quotation, contract follow-up and payment collection for projects engaged.
- Collect market information, customer data and competition scenario updates for business analysis.
- Promote and maintain the company's brand image in Malaysia market.
- Perform any other tasks when required.
Key Requirements
- Minimum 8 years of experience in sales, key account management or business development in the industry of telco or ICT.
- Experienced in winning and implementing projects with telcos, government agencies, ICT SIs etc. (e.g. Maxis, CelcomDigi, KKOM, MCMC, TNB)
- Strong capability to handle complex and various procurement/partnership processes work(e.g. RFI、RFQ, RFP, LOI/LOA, BOQ, Technical Clarification, Compliance, Partnership/Teaming,SST/Contracting etc.).
- Experienced in Mega Projects/Tenders would be a plus. Sufficient understanding of GPON, Transport network, enterprise network, telecommunication infrastructure, FTTx technologies etc. for business development purposes.
- Familiar with Malaysia telco, ICT market and able to independently develop and manage projects from business clue to payment collection.
- Strong customer relationship management, communication and business negotiation skills.
- Result-oriented and able to work under sales pressure and able to work independently and drive business opportunities proactively. Able to perform individual tasks as well as be a good team player.
- Sufficient understanding of various business mode and strong sense of risk control to manage and mitigate the business risks by reasonable means.
- Good command of English and Bahasa Malaysia, Mandarin would be a plus.
