Coordinate daily supermarket operations across assigned areas (FAM, ESM, PSM, SiiX, etc).
Ensure smooth material flow from warehouse to production based on established processes.
Manage headcount planning, manpower allocation, and scheduling in assigned areas, highlighting gaps to the manager.
Support supervision of daily activities and ensure tasks are executed as planned.
Support implementation of BPS / continuous improvement initiatives.
Monitor KPIs and report deviations with proposed actions.
Act as first-level escalation point for operational, headcount, discipline and system issues.
Coordinate with internal stakeholders and suppliers (e.g., Kanban supplier) for daily operations.
Ensure stock accuracy, FIFO compliance, and adherence to SOP / WI.
Support review and update of operational procedures and workflows.
Support SAP-related topics, digitalization & automation implementation and ensure correct system usage.
Conduct on-the-job training and knowledge sharing to team members.
Ensure compliance with ISO procedures and company directives.
Support superior in both internal and external audits by preparing documentation, providing necessary information, and ensuring processes are audit-ready.
Support superior in reporting, analysis, operational planning, and staffing decisions.
Other additional tasks as per superior instructions.
Qualifications
Bachelor's Degree in Logistics, Supply Chain Management, or related field
Minimum 3-5years of relevant experience inlogistics and related work experience
Proficient in Microsoft Office (especially Excel) experience with SAP is an added advantage
Familiarity with FMEA, project management, quality management, and operational strategy is preferred
Strong communication, coordination, and stakeholder management skills
Ability to work effectively across cross-functional teams and external partners
Proactive, responsible, and result-oriented mindset with strong accountability
Structured and detail-oriented approach to work with good problem-solving skills
Awareness of escalation processes and ability to handle issues within defined scope
Experience in mentoring or guiding junior staff is an advantage
Strong commitment to continuous improvement and operational excellence
Additional Information
Leave Entitlement e.g: Annual Leave, Medical Leave and etc
