We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP
We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference
Job Brief:
The Financial Crime Compliance (FCC) Governance Manager is responsible for developing, maintaining, and overseeing TNG Digital's FCC framework to ensure compliance with regulatory requirements and industry standards. The role covers governance, advisory, quality assurance, and risk management, with a focus on safeguarding the company's operations against money laundering, terrorism financing, fraud, and other financial crime risks.
Job Responsibilities:
Governance & Framework Oversight
- Lead the development, implementation, and periodic review of AML/CFT governance frameworks, policies, standards, and procedures.
- Ensure compliance with Bank Negara Malaysia (BNM) regulations, AMLA, MACC Act, and other relevant laws and industry guidelines.
- Champion best practices in financial crime compliance and foster a culture of integrity, transparency, and accountability across the organization.
Advisory
- Provide expert AML/CFT advisory to business, product, and operational teams on new initiatives, partnerships, product launches, and merchant onboarding.
- Advise on customer and merchant due diligence requirements, including Ultimate Beneficial Ownership (UBO) identification, risk profiling, and ongoing monitoring.
- Manage and coordinate responses to enquiries from regulators, law enforcement agencies (LEAs), and external stakeholders in a timely and accurate manner.
Quality Assurance & Monitoring
- Develop and execute a robust FCC Quality Assurance (QA) program to independently assess the effectiveness of policies, controls, and systems, in alignment with BNM requirements, FATF standards, and industry best practices.
- Conduct thematic and sample-based reviews across key FCC areas (CDD, onboarding, UBO verification, sanctions screening, transaction monitoring, STR reporting).
- Monitor adherence to internal standards and regulatory expectations, escalate deficiencies, and drive timely remediation.
- Support internal and external audits, regulatory inspections, and supervisory reviews by providing assurance evidence and demonstrating the strength of QA oversight
ReportingTraining & Awareness
- Design and deliver financial crime compliance training programs tailored for employees.
- Promote awareness of AML/CFT obligations and ethical business conduct across the company.
- Preparing accurate and timely compliance reports, updates, and documentation for internal and external stakeholders. e.g. reporting to Management Audit Risk and Compliance Committee, and Board Risk and Compliance Committee.
Others
- • Stay abreast of evolving financial crime typologies, fintech/eWallet risks, and international best practices (e.g., FATF standards).Contribute to the development of the annual Compliance Plan and monitor progress against objectives.
- Work with internal stakeholder to embed FCC requirements into business processes, products, and operations.
- Support external engagement with regulators, law enforcement, and industry bodies on compliance matters
- To provide regular reporting and undertake any other assignments as requested by immediate supervisor, Head of Compliance or Management
Job Requirements:
- Minimum tertiary qualification in Law, Banking, Finance, or related fields.
- Minimum 5 years in AML/CFT, FCC governance, or compliance risk management, preferably in fintech, E-Wallet, merchant acquiring, or banking
- Strong understanding of AMLA, BNM AML/CFT policies, and other relevant laws/regulations.
- Familiarity with digital payments ecosystem, merchant acquiring risks, and fintech regulatory expectations.
- Knowledge of international AML/CFT frameworks (FATF, Wolfsberg, EU AML Directives) is an advantage.
- Strong analytical, risk management, and problem-solving skills.
- Excellent communication and advisory skills, able to influence senior stakeholders.
- Ability to manage stakeholders across all levels.
- Strong governance and quality assurance mindset.
- High integrity, resilience, and adaptability in a fast-paced fintech environment.
Our Perks and Benefits:
- Flexi clock-in hours.
- Monthly eWallet allowance.
- Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
- Unlimited office pantry fruits, snacks and drinks.
- Mobile and broadband subscription reimbursement.
- Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
- Additional leave including family leave and paid care leave to care for family members.
- Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic.
- Corporate membership discount and many more to explore.
We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!
Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]
Note: Only shortlisted candidates will be contacted.
