Senior Manager, Financial & Operational Risk Management

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

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About FWD Takaful Berhad

FWD Takaful Berhad (FWD Takaful) is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.

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Join us

We're proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values - committed, innovative, proactive, open, and caring - define who we are and what we do as we work together to bring our vision to life, every single day.

KEY ACCOUNTAIBILITIES

Strategic Risk Leadership

• Develop and implement risk management strategies and frameworks in alignment with Group and regulatory requirements.
• Act as a key advisor to entity Heads of Risk for both insurance and Takaful, senior management and Board committees on financial and NFR matters.

Operational Risk

• Lead enterprise-wide risk programs including RCSA, KRI, ICP risk incident management, and privacy impact assessments.

Financial Risk Oversight (FRM) - Product, Investment & Capital

• Provide independent review and challenge on:
  • Product risk assessments (pricing adequacy, assumptions, guarantees, embedded options, Shariah considerations for takaful).
  • Investment risk exposures, including asset allocation, concentration risk, credit risk, and ALM alignment.
  • Capital adequacy and solvency positions (e.g., ICAAP, stress testing, capital planning).
• Ensure alignment with BNM requirements (e.g., Risk Governance Policy, Capital Adequacy Framework, Investment Guidelines).
• Assess new products, campaigns, and repricing decisions from a financial risk perspective.
• Review profitability vs risk trade-offs, ensuring sustainable and prudent risk-taking.

Stakeholder Engagement

• Maintain strong relationships with internal stakeholders (Group FWD, business units) and external parties (regulators, auditors).
• Represent the company in regulatory discussions and audits where required in supporting HoR and CCGO.

Leadership & People Development

• Mentor and guide risk management team members.
• Promote risk awareness and culture through training and engagement programs, i.e., offsite team building, quarterly bulletin, monthly engagement with Control Advocates.

QUALIFICATIONS / EXPERIENCE

• Bachelor's degree in Actuarial Science/Risk Management with actuarial papers from the SOA/equivalent. A qualified actuary will be preferred
• Minimum 10 years of experience in risk management, with 4 years in a leadership role.
• Strong knowledge of regulatory requirements (BNM) and enterprise risk frameworks.

KNOWLEDGE & TECHNICAL SKILLS

• Strong expertise in Enterprise Risk Management (ERM) frameworks and methodologies.
• In-depth knowledge of BNM regulatory requirements, governance standards, and reporting (e.g., ORR).
• Skilled in complex risk assessments across operational, outsourcing, third-party, and project.
• Proficient in policy development, data analysis, and preparing risk reports for senior management and regulators.
• Knowledgeable in market conduct risk, fraud risk, and privacy impact analysis.
• Familiar with digital risk and cybersecurity implications.