Lead and manage day to day operations of Remittance Department to ensure effective, successful, accurate and timely execution of payments.
Implements effective controls to ensure full compliance to all regulatory laws & regulations as well as Groups overall guidelines & procedures.
Strategically oversee and responsible for successful execution and completion of transformation programme.
Key Responsibilities
Strategy and Planning
Plan and manage payment team to ensure accurate and prompt daily processing in accordance with all relevant MAS and Group policies and guidelines.
Recommend changes to improve operational efficiency, control and security.
Identifies key objectives, financial and other performance measures for the department
Identifies, allocates and organises resource requirements, including people development requirements
Business Performance and Management
Role model and drive acitivities to encourage and build desired organisational culture, values and reputation in the Group markets and with all staff, customers and regulatory/official bodies
Ensure procedures are available, up to date, understood and applied by team members
Continuous review of processes to ensure delivery of high-quality services to customers and meeting the KPIs set while maintaining operational risk to an acceptable level.
Optimise use of resources to achieve high productivity and optimal performance level.
Any other responsibilities / task as assigned by management from time to time
People Management
Develops teams of payment specialists to identify potential candidates
Ensure ongoing training and development of staff on operating procedure.
Display exemplary conduct and live by the Groups values.
Take personal responsibility for embedding the highest standard of ethics, including regulatory and business conduct across Group.
Supervise, guide, appraise, counsel and motivate staff to seek performance improvement
Create a harmoniuos work environement
Enhance discipline of staff
Demonstrate strong teamwork with internal and external team member.
Plan and manage the use of resources during resources crisis due to MC and EL
Motivate, coach and develop staff in order to maximize operational efficiency
Regulatory Compliance
Ensures compliance with regulatory requirements, Group policies & procedures, client mandates, guidelines market conventions, and the Departments policies and procedures globally
Manage and mitigate financial/reputational risk by ensuring appropriate controls are developed and maintained in compliance with regulatory requirements or company policies.
Manage and mitigate financial/reputational risk by escalating potential issue immediately
Responsible to escalate any Money Laundering and Suspicious Transactions in relation to inward and outward remittance payments
Risk Management
Proactively monitors and manage operational within the Business Units, system/channel risk (with operational control) of the products and actively highlight any potential and actual breakdown of controls
Responsible for the identification, escalation, management and mitigations of all aspects of risk in accordance with all relevant product
Establishe Business Key Risk Indicators to proactively identificial thematic and emerging risk
Actively managing and monitoring performance against defined Key Risk and Performance indicators
Ensure controls are efficiently and effectively exercised in order to prevent frauds and losses
Sustainability Development
Optimises business operations and resources, creating efficient processes, reduce costs and strengthens Group brand.
Job Specification Qualifications
Bachelor&aposs Degree or Professional Qualification in the relevant discipline (Accounting/ Finance/ Business/ Economics/Financial Engineering)
10 years of experience of relevant banking background in established bank / financial institutions
5 years of prior leadership position in a banking role in established financial institutions
Required Competencies And Skills
In-depth knowledge of SWIFT message format MT and MX series; and banking products and services, including the rules and regulations in the domestic and internaational markets
