How You Can Make An Impact
In this regional leadership role, you drive quality and regulatory excellence across our Sales and Service organisations in the Asia Pacific & China region.
- Initiate and support the QM/RA transformation process (behavior, mindset) by being a role model.
- Motivate and support cross-functional and intercultural teams and proactively provide functional leadership in QM/RA definition and deployment with focus on prevention, continuous improvement, and customer satisfaction.
- Identify challenges and improvement opportunities within the commercial organization for the Market Region APC.
- Ensure alignment of quality development process results with the strategic goals of Eppendorf SE.
- Contribute to the development and expansion of compliance and RA expertise within the QMRA team in Market Region APC (through coaching, sharing best practices, and subject-matter guidance).
- Implement and maintain state-of-the-art quality management practices.
- Identify applicable international and national standards and regulatory frameworks within the defined area of competence (countries, regulations) and interpret them to support internal and external stakeholders.
- Ensure correctness of complaint data entry for the Sales and Service organization.
- Prepare, organize, and support audits by notified bodies and regulatory authorities.
- Monitor local product registrations, adverse event reporting, and Field Safety Corrective Actions.
- Build and maintain QM, PMS, and RA KPIs within the defined area of responsibility and coach colleagues on their application and evaluation.
What Sets You Apart
- At least 5 years of Quality Management experience in the life science or medical device industry.
- A degree in engineering, natural sciences or comparable technical or business education.
- Solid knowledge of quality management systems, in particular ISO 9001 and ISO/IEC 17025; experience with ISO 13485 is a strong plus.
- Deep understanding of Regulatory Affairs and submission requirements in the APC region.
- Experience with quality management and regulatory requirements in Sales and Service organisations.
- Strong intercultural competence and experience working with Asian and European/Western organisations.
- Proven experience working crossfunctionally in a matrix organisation and leading projects.
- Excellent English skills, written and spoken; additional language skills (ideally Japanese or Korean) are an advantage.
- Strong communication and stakeholdermanagement skills, with the ability to influence and build consensus across different functions and countries.
- Handson, pragmatic approach combined with a high level of ownership and a focus on prevention, continuous improvement and customer satisfaction.
What We Offer
- Purpose and impact. At Eppendorf, you work on solutions that help improve people's lives around the world.
- We value your contribution. A fair, competitive salary and marketappropriate benefits in line with local regulations.
- Flexible working. Depending on role requirements, a flexible working environment aligned with local policies that supports collaboration and worklife balance.
- Time to recharge. Annual leave and public holiday arrangements in line with local law, plus additional leave types that support important life events.
- Health and wellbeing. Medical coverage and access to health and wellness support, complemented by local programmes such as health screening or wellness claims where available.
- Learning that moves you forward. With the Eppendorf Academy, digital learning platforms, language courses, workshops, community formats, coaching and development programs, you can grow continuously – both professionally and personally.
