Senior Manager, Sales (Consumer)

Job Purpose

.The Senior Manager, Sales will report to the Sales Director.

.The successful candidate must possess proven experience in people management and in selling products and solutions within the assigned customer sector.

.The incumbent will take full ownership of assigned accounts and be responsible for managing the entire account lifecycle. The role requires ongoing engagement with both suppliers and customers to maximise revenue, margins, and customer satisfaction.

.In addition, the incumbent is expected to build and maintain strong relationships with the Company's suppliers and customers to uncover business opportunities and enhance value creation for assigned accounts.

Responsibilities

. Develop and execute business plans for assigned accounts.
. Build and maintain relationships with customers across all levels, from operational teams to C-level management.
. Assess market conditions and identify opportunities for Tec D products and services.
. Align with customers and relevant stakeholders within the solution ecosystem to enhance sales effectiveness.
. Drive revenue and margin growth across both new and existing customers.
. Expand and develop Tec D customer base and community.
. Implement account plans and sales initiatives in alignment with the Sales Director and senior leadership.
. Execute sales strategies to achieve assigned account targets.
. Develop and maintain operational-level relationships with suppliers.
. Independently manage day-to-day sales activities, including proposals, forecasting, CRM updates, pipeline management, and customer engagement.
. Ensure consistently high and continuously improving levels of customer satisfaction.
. Achieve cross-selling and up-selling targets through effective collaboration with internal business units and suppliers.
. Build and strengthen the relevant ecosystem in collaboration with solution and services teams to scale business growth.
. Develop and execute account plans to achieve both quarter-on-quarter (QoQ) and year-on-year (YoY) growth.
. Establish strong customer loyalty and long-term business relationships.
. Sell infrastructure, software, and third-platform solutions and services to new and prospective customers by leveraging technologies from global vendors and internal expertise.
. Prospect within assigned territories or accounts to identify business needs and opportunities.
. Collaborate closely with pre-sales teams and executives on strategic account development initiatives.
. Manage the full sales cycle, including prospecting, qualification, closing, and forecasting.
. Prepare quotations, proposals, RFQs, RFPs, and tenders, and negotiate terms and conditions as required.
. Work with internal departments such as Finance and Legal to structure and finalise contracts.
. Coordinate with Services and Operations teams to ensure timely and cost-effective delivery of goods and services.

Knowledge, Skills and Experience

. Proven experience in hunter-type sales, with a strong track record in developing new customer bases.
. Demonstrated success as a top sales performer, with experience managing six-figure annual revenue portfolios.
. Strong track record in building relationships and driving business growth.
. Ability to analyse market and territory dynamics and develop effective sales strategies.
. Strong communication skills, with the ability to translate technical and business concepts into customer-relevant solutions.
. Ability to work independently as well as collaboratively within a team environment.
. Proven ability to manage end-to-end tender processes, including resource allocation, risk evaluation, solution structuring, and submission of competitive and compliant bids.
. Fluency in English and the local language, both written and spoken.
. Minimum of 5 years sales experience in IT infrastructure and/or software solutions, with at least 2 years of experience within the relevant sector domain.
. Experience working in a vendor or system integrator environment is preferred.
. Bachelor's degree in Business, Marketing, Computer Science, or a related discipline.

Key Skills

At Tec D, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement Apply anyway.

At Tec D, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.