Role Objective
Lead and oversee all functional areas within Store Development, including Leasing, Store Planning, Project
Management, and Quantity Surveying & Quality Control. Hold full accountability for the successful execution of store development initiatives from strategic planning to operational delivery. Combine technical, commercial, and leadership responsibilities with a forward-looking focus on data-driven decision-making, market competitiveness, and business growth.
Job Description
Leadership & Department Oversight:
- Provide strategic leadership and operational oversight to all Store Development functions, including:
-Projects – store construction, renovation, maintenance, and closure.
-Store Planning – layout and design strategy, space planning, and fixture integration.
-Leasing – site sourcing, lease negotiation, renewal, and landlord management.
-QS & QC – cost estimation, tendering, and construction quality control.
- Manage, coach, and develop functional leaders to ensure effective project execution and talent growth.
Strategic Planning & Business Sustainability:
- Lead the development and execution of long-term store development strategies aligned with the company's growth, sustainability, and brand positioning goals.
- Analyze business performance, market trends, and SWOT indicators to guide proactive decision-making.
- Use data analytics and feasibility insights to optimize store network planning, reduce operating risks, and identify sustainable development opportunities.
- Develop strategic plans for lifecycle store management, including entry, growth, renewal, and exit strategies to ensure continued business relevance and market presence.
Project Governance & Execution Excellence:
- Oversee the delivery of all store opening, refurbishment, and closure projects to ensure quality, budget, and timeline targets are met.
- Implement standardized processes and project governance frameworks to enhance planning accuracy, risk management, and stakeholder accountability.
Cross-Functional Coordination:
- Act as the key liaison between Store Development and other core business functions (e.g. Operations, Finance, Merchandising, Legal, Marketing).
- Ensure that store development strategies are aligned with commercial goals, brand standards, and operational needs.
- Provide regular updates and strategic input to senior management regarding project progress, risks, opportunities, and financial impacts.
Budget & Cost Management:
- Review project budgets, lease terms, and capital expenditures.
- Monitor and analyze CAPEX performance across projects to ensure cost control and alignment with company targets.
- Lead value engineering initiatives without compromising design, function, or customer experience.
Quality & Compliance:
- Ensure all store development activities adhere to company standards, regulatory requirements, and
- sustainability practices.
- Oversee quality control efforts across all construction and design activities to uphold store presentation and operational safety.
Market Positioning & Innovation:
- Monitor industry trends, competitive landscapes, and emerging technologies relevant to retail development.
- Propose innovative concepts, new materials, and layout strategies that elevate the brand experience and store performance.
- Support the company's branding and positioning goals by ensuring all physical stores reflect a consistent and compelling identity.
JOB REQUIREMENT
Qualifications:
- Bachelor's degree in Retail Management, Project Management, Business, or related field.
- Professional certifications (e.g. PMP, RICS, CIDB) are advantages.
Experience:
- Minimum 10–12 years of experience in retail store development or project management, with at least 5 years in a leadership role.
- Proven track record in managing multidisciplinary teams and delivering high-volume retail expansion projects.
Skills & Competencies:
- Strong leadership and people management skills with the ability to lead cross-functional teams.
- High commercial acumen and strategic thinking ability.
- Excellent communication and stakeholder engagement skills.
- Strong analytical mindset with proficiency in data-driven decision-making.
- Advanced knowledge of construction practices, leasing procedures, space planning, and cost control.
- Proficiency in project management tools, analytics platforms, and presentation software.
