We are seeking a skilled Senior Workspace Engineer to join our team and lead the management and optimization of our modern workspace environment. In this role, you will be responsible for administering platforms, enhancing endpoint management, and ensuring compliance and security across all user devices. This is an exciting opportunity to play a key role in shaping a secure, efficient, and user-centric digital workplace.
Key Responsibilities:
- Act as a bridge between customers, managed services teams and our consulting practice to build a greater understanding of customers end to end environments
- Lead workshops that identify trends and problems within customer environments
- Have a continuous improvement mindset and work to identify and resolve complex problems across our customers environments
- Build permanent corrective fixes and implement them while following appropriate change processes
- Document solutions and knowledge in Logicalis knowledge management system
- Mentor and provide technical leadership across the Modern Workspace team
- Technical ownership of critical incident resolution and act as a senior escalation point within the Modern Workspace team
- Drive positive customer outcomes in close collaboration with the Team Lead and other Senior Engineers.
Requirements:
- Microsoft Exchange, Exchange Online and Office 365 core skillsets
- Microsoft Windows Server (AD, DHCP, DNS & Group Policy), Entra ID
- Microsoft Defender, maintain / uplift of secure score. Provide recommendations.
- General knowledge and capability across Microsoft technology stack ie. MS Teams, AOVPN
- Roll-up, CU, Firmware updates and planning
- Vulnerability, Threat Planning and remediation activities
- Hypervisor / Virtualisation Technology skills i.e Vmware (Vcenter, ESXi), Azure
- Physical Host Infrastructure (ILO/IDRAC)
