Responsibilities:
Group-Wide Nursing Manpower Planning
- Support the Manager/Head in collaborating with Nursing Heads of Department across SHG BUs to align the 13-year nursing manpower plan with Group expansion strategy and business forecasts.
- Track and verify vacancies across all BUs to ensure headcount requests are fully approved and justified prior to recruitment activation.
- Work with BU Nursing Leaders to develop and refine workforce productivity indicators to ensure optimal utilization of nursing manpower.
- Provide insights and data that support strategic workforce planning at Group level.
Talent Sourcing & Candidate Pipeline Development (All SHG BUs)
- Maintain updated knowledge of nursing job descriptions, licensing requirements, and competency expectations for all nursing positions across the Group (General Ward, Critical Care, Emergency, OR, Oncology, Renal, etc.).
- Lead sourcing efforts through digital platforms, job portals, social media, nursing boards, walk-ins and referrals to build a strong pipeline of local and foreign nurses.
- Conduct screening and behavioral-based preliminary interviews to identify right job-person fit.
- Shortlist qualified candidates and coordinate review sessions with respective BU Hiring Managers.
- Lead and coordinate all interview arrangements across BUs, ensuring consistent recruitment standards.
- Sit in interview sessions as part of the assessment panel for Executive and Non-Executive nursing positions; provide evaluation, competency insights, and highlight concerns.
Drive talent acquisition initiatives including:
- Nursing college recruitment programs
- Career fairs and open days
- Roadshows and outreach campaigns
- Build strong, long-term partnerships with local and international nursing institutions to support SHG expansion.
Recruitment Process Execution (Selected Candidates)
- Conduct reference checks and extend verbal offers to the selected candidates approved by Group Nursing Services and Human Capital.
- Submit candidate documentation to Compensation & Benefits for salary proposals aligned with Group standards.
- Arrange pre-employment medical screenings, monitor results, and keep relevant BU stakeholders updated.
- Ensure smooth and timely onboarding coordination with BU Nursing Leaders and HR teams.
- Prepare salary proposals for selected candidates by reviewing qualification, experience, internal parity and approved budget, and submit the recommendation to Compensation & Benefits and Hiring Managers for final approval.
Group-Level Administrative & Operational Support
- Ensure smooth daily recruitment operations for all SHG BUs, aligned with Group Nursing Services objectives.
- Ensure compliance with the Employment Act 1955, Nursing Board requirements, and all SHG recruitment policies.
- Maintain and update a centralized Nursing Talent Pool Database to support future hiring needs for expansions.
- Prepare required documentation, reports, and evidence related to CKAP, audits, and accreditation.
- Support Group Nursing Services on any additional duties, manpower projects, or recruitment initiatives as assigned.
Major Challenges & Complexities
- Recruiting for an acute tertiary and quaternary healthcare environment with limited local nursing supply.
- Managing simultaneous hiring demands across multiple SHG BUs including new hospital expansions.
- High competition from private hospitals, government sectors, and overseas opportunities draw from the same limited talent pool.
- Need for strong stakeholder management skills to balance differing needs of each BU.
- Maintaining high recruitment quality while handling large hiring volumes for both replacement and expansion needs.
- Ensuring continuous process improvement in recruitment efficiency, pipeline development and candidate experience.
Requirements
- Preferred Diploma or Degree in Nursing, or relevant healthcare science studies from Recognized institutions
- Has valid Annual Practicing Certificate and registered with Malaysian Nursing Board
- 2-3 years working experience in clinical area
- 1-2 years of related working experience in recruitment and selection is added advantage.
- Working experience in Hospital setting is advantageous.
