Are you ready to get ahead in your career
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical
What are you accountable for
- Accountable for revenues, market share and profit margins for the CPaaS service, which comes under the Voice and Unified Communications portfolio
- Responsible for analyzing market conditions and champion requirements to set an industry leading offering
- Manage insights on product performance, as well as analysis of relevant technology evolution, competition, market dynamics and major developments
- Accountable for Product Lifecycle Management & GTM along with internal and external stakeholder management
- Define product related Capex / Opex requirements for the business during the annual planning cycle
- Accountable for defining the operational customer experience and multi-channel environment
- To build & maintain a strong relationship with key stakeholders involved in all business units including Technology ( IT and Networks).
What you need to have for this role
- Domain Knowledge : Strong understanding of VoIP, Messaging and WhatsApp integration and automation concepts, technologies, integration frameworks and market trends.
- Technical background : Ability to comprehend technical specifications, APIs and integration frameworks.
- Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure product success.
- Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.
- Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively in a fast-paced, agile environment.
- Business Acumen: Understanding business models, market dynamics, and competitive landscape. Ability to align product decisions with business goals and drive product success.
- Minimum 10 years as a Product Manager, preferably in SaaS, with expertise in communication platforms or related fields such as Contact Centres, Hosted PBX, APIs, etc
- Bachelor's degree in computer science, engineering, business, or a related discipline.
What's next
- Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
