- Develop technical job designs as required for the Product Line.
- Identify areas where new and cost-effective techniques can be applied.
- Explore opportunities for value-added products and services.
- Provide technical support throughout the service delivery process.
- Understand and communicate value of technology and interpretations.
- Consult with relevant subject matter experts as required to optimize the technical design.
- Support the OU PSD and/or PSD Manager in the execution phase with design changes as required due to changes in job dimensions, resource availability, service quality incidents, etc.
- Assist in incident response, recovery, and incident investigation.
- Support multiple Product Line operations in a collaborative optimized job design.
- Assist sales and commercial team in evaluating technical viability and tenders.
- Analyze job execution vs. design and formally capture design improvements and optimization opportunities (lessons learned and best practices).
Experienced in the relevant field
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