Monthly Rotating Shifts (Morning, Noon, Night) — Night Shift is Work-from-Home
Why XTransfer
- World's Leading & China's No.1 B2B Cross-Border Trade Payment Platform
- Supportive Work Culture
- Career Growth
Role Overview:
Safeguard our cross-border payment platform by ensuring compliance, preventing fraud and protecting clients. You will review customer data, assess risks and work closely with clients to resolve compliance issues.
This role requires fluency in Indonesian (Bahasa Indonesia) to effectively support and communicate with our Indonesian-speaking clients.
Job Responsibilities:
- Review and verify KYC documents (e.g., IDs, business licenses) against anti-fraud and sanctions databases, ensuring timely case resolution within SLA
- Conduct sanctions screening and identify politically exposed persons (PEPs) or high-risk entities in line with international requirements
- Proactively communicate with clients to resolve incomplete or flagged submissions via multilingual channels (primarily English)
- Analyze recurring risk patterns and contribute insights to the risk knowledge base
- Perform merchant due diligence: assess business models, transaction histories, and ownership structures to assign appropriate risk tiers
- Stay up to date with AML/CTF regulations and ensure all processes meet legal and policy standards
Job Requirements:
- Bachelor's degree in Business, Finance, Law, or relevant field (preferred)
- 1–5 years working experience in compliance, risk management or cross-border payments risk control (e-commerce/fintech preferred)
- Excellence attention to detail
- Fluency in Bahasa Indonesia and English (spoken and written) are required to support Indonesian-speaking clients
- Willing to work on a Monthly Rotating Shift Schedule (Morning, Noon, Night) — Night shift is Work-from-Home
