About the Company
As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.
Summary of the Role
We are seeking a results-driven Sales Specialist based in Malaysia to support our strategic growth in the Blood and Cell Therapy Business Unit.
The candidate will:
- Delivering sales results aligning with company's goals and strategies.
- Demonstrate deep market insight with strong business ownership.
- Identify and pursue business opportunities.
- Develop and maintain business pipeline to achieve business targets
- Effective communication to all internal and external stakeholders.
- Managing performance targets, with a strong focus on execution plans.
- Build and maintain strong networks with internal and external stakeholders.
- Be proficient in Bahasa Malaysia and English; additional languages are a plus.
- Possesses must have good knowledge in corporate processes, governance, legal and compliance related to MedTech industry.
- Possesses a growth mindset with relevant skills to contribute to company success.
Key Responsibilities:
Planning and execution of local business and product marketing strategy to drive targeted business outcomes
- Meet personal and team annual sales targets to achieve TBCT Monthly, Quarterly and Yearly Sales targets.
- Working with internal stakeholders in implementing, and executing product marketing strategy to deliver TBCT local business goals, aligning to Regional BU strategy and directions.
- Continuous prospecting new potential customers to ensure business growth and at the same time securing current customers.
- Building up and expanding key customers network and strengthen existing key customers.
- Understanding and attending to customer's needs and complaints.
- Continuous engaging with customers and developing plans and activities as key initiatives.
- Providing market trends, competitor activities, and industry developments to refine sales strategies.
- Maintaining detailed records of all customer accounts and updating these accounts as necessary
- Experienced in tendering processes for government and private segment.
Technical & clinical education
- Develop a deep understanding of the company's products or services to effectively communicate their value to customers.
- Support education programs with internal and external stakeholders, including continuing medical education (CME) on products.
- Deliver product presentation and conduct customer in-service training.
Others
- Proactively engage within team and offer creative thinking, ideas, and solutions to reach out and engage with customers to deliver business objectives.
- Cross functional engagement and alignment of strategies and plans with other internal functions including Regulatory Affairs, Legal, Finance, Supply Chain, Medical Affairs, etc.
Key Functions / Responsibilities
Organization Development strategy
- Plan and prepare for new product launching or existing product marketing plan
- Ensure company's goal and direction is aligned to your strategy.
Leadership Development & Core Leadership Development
- Sales coaching to subordinate/ mentee and provide constructive feedback for improvements.
- Developing and growing new talent within the team
People and Culture Building
- Collaboration with other internal and external stakeholders to ensure result
- Be accountable and have sense of ownership
- Applies others diverse experiences, styles, backgrounds, and perspectives to get results
- Can take a creative idea and actively moves them onto implementation
- Shows consistency between words and actions
Business Partner for Organisation Development Programs
- Manage sales and support activities and distributors activities
- Ensure good relationship with business partner and manage expectations at company's interest
Performance Management and Talent Development
- Manage and ensure deliverable of results
- Monitoring and tracking self KPI and able to foresee risk and take action to minimize it
- Plan and perform daily sales activities
Functional / Technical Skills
- Able to interact with vast background of people and build relationship with key customers. Must be able to communicate minimally in Bahasa Malaysia and English. Proficiency in other language will be added advantage.
- Goal orientated and must be able to plan and strategize your action towards goal
- Continuous prospecting leads and discipline to follow up sales lead.
- Proactive and tactfully handle customer request.
- Computer skills (Microsoft office, Excel, PowerPoint, etc.)
Education & Experience
- Bachelor's Degree or Diploma, preferably majoring in Science related courses
- Minimum five (5) years in sales and marketing experience in medical device industry
- Experience in Blood Management or Dialysis Segment would be plus to have
- Strong interpersonal and network skills
- Demonstrate creative and innovative solutions in past assignments
- Possess sound and logical business acumen with a growth mindset
- Demonstrates constructive mindset
- Demonstrates accountability in task.
Note to External Recruitment Agencies:
Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team's acknowledgement.
