About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Role Overview & Responsibilities
Reporting to the Corporate Lead Product Manager, this role is responsible for designing, delivering, and governing scalable Salesforce solutions across the organisation.
- Design and implement complex Salesforce solutions using Apex (triggers, batch, queueable, REST/SOAP), Lightning Web Components (LWC), and Aura where required.
- Architect and maintain integrations between Salesforce and external platforms (e.g. ERP, middleware, data warehouses) using REST APIs, Platform Events, and Change Data Capture.
- Develop scalable frameworks using custom metadata, dynamic SOQL, and schema-driven designs.
- Lead CI/CD and release management using Salesforce DX, Gearset/Copado, Git, and Azure DevOps, including sandbox strategy and deployment best practices.
- Enforce coding standards through code reviews, performance optimisation, and test coverage (≥85%), while mentoring junior developers.
- Design and implement Flow automations as a first-choice solution before Apex where appropriate.
- Manage Salesforce configuration and security, including profiles, permission sets, roles, sharing rules, licences, connected apps, SSO, OAuth, and MFA.
- Configure and maintain objects, page layouts, record types, validation rules, and formula fields.
- Build and maintain reports, dashboards, and KPIs for sales, service, and operational stakeholders.
- Produce technical design documentation, solution architecture diagrams, and data models.
- Support Agile delivery through sprint ceremonies, release planning, UAT, and stakeholder workshops.
- Act as a trusted technical advisor, translating complex technical concepts into clear business language and contributing to Salesforce governance and roadmap planning.
Required Skills & Experience
- 5+ years of Salesforce development experience with strong expertise in Apex, LWC, and SOQL.
- Proven experience delivering Salesforce integrations using REST/SOAP APIs and middleware platforms such as MuleSoft, Workato, webMethods, or Boomi.
- Hands-on experience with CI/CD pipelines using Salesforce DX, Gearset, or Copado, and Git-based version control (Azure DevOps, GitHub, Bitbucket).
- Strong understanding of Salesforce data architecture, object relationships, external IDs, and large data volume (LDV) considerations.
- Solid experience using Salesforce Flow and declarative automation to reduce custom code.
- 3+ years of Salesforce administration experience in complex or multi-business-unit orgs.
- Deep knowledge of the Salesforce security model (profiles, permission sets, OWD, sharing rules, FLS).
- Experience administering connected apps, OAuth flows, SSO (SAML/OIDC), and MFA.
- Proficiency with data management and troubleshooting tools (Data Loader, Workbench, Salesforce Inspector).
- Experience managing AppExchange packages and third-party integrations.
- Exposure to Experience Cloud, Einstein Analytics, or Revenue Cloud / CPQ is advantageous.
- Background in solutions consulting or client-facing technical roles is highly regarded.
- Familiarity with enterprise systems such as ERP (SAP), ServiceNow, or Workday is a plus.
What moves you
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.
