Senior Service Automation Engineer (CMDB/Control-M) - GIPS

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SN973 WO#10 GIPS - Service Automation

Job Title: Senior Service Automation Engineer (CMDB/Control-M)
Domain: GIPS
Sub-Domain: Service Automation - Infrastructure Support
Experience Level: 6-9 years (L3 - Senior)
Location: Kuala Lumpur

Job Summary
We are seeking a Senior Service Automation Engineer with expertise in Control-M and CMDB to optimize and automate IT service management processes. The role involves developing automation solutions, managing workflows, and ensuring seamless integration of CMDB and Control-M in a Unix/Linux environment.

Key Responsibilities
1. Automation & Orchestration: Implement and manage automation workflows using Control-M to optimize business processes.
2. CMDB Management: Maintain and enhance Configuration Management Database (CMDB) for accurate IT asset tracking.
3. Scripting & Integration: Develop automation scripts using Python & Shell to integrate Oracle, MSSQL, and MySQL databases.
4. Monitoring & Optimization: Ensure high availability of automated jobs, troubleshoot failures, and improve system efficiency.
5. Collaboration & Compliance: Work with cross-functional teams to ensure automation aligns with security and compliance standards.

Requirements:

Technical Skills:
Mandatory: Experience in Control-M and CMDB.
Scripting: Proficiency in Python & Shell Scripting.
Databases: Experience with Oracle, MSSQL, and MySQL.
OS: Strong knowledge of Unix/Linux environments.

6-9 years of experience in IT automation and service management.

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces.Join Accenture to work at the heart of change.

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