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DHL Express (Schweiz)

Senior Specialist - Internal Controls

DHL Express (Schweiz)
Petaling Jaya, Malaysia, Selangor
5-7 Years
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Job Description

Overall Role Purpose

Provide senior level oversight and execution of Internal Controls requirements for the centre, including regional/global assignments and support for internal and external audits.

Key Responsibilities

Stakeholders

  • Implements Corporate Internal Controls policies, methodologies and testing strategies at regional and local level, providing feedback for continuous enhancement.
  • Manage process review and Internal Controls Framework updates.
  • Manage internal and external audit engagement.
  • Plan and manage control assessment based on the global requirements.
  • Manage maintenance of local control attributes ensuring accurate and timely update in ICF tool.
  • Develop and review test plan to provide a structure and disciplined approach to control testing.
  • Lead review and align entities referencing updates with production team and timely communication with Global Internal Control.
  • Manage outsourced central testing with established process and communication protocol.
  • Develop awareness to inculcate a positive internal control culture to ensure strong compliance.
  • Seek market standards and actively promote digitalization and automation through efficient use of current tools and systems
  • Engage with the production team in APSSC, regions and Global to present overall assurance in control assessment and remediation plans.

Business Stakeholders

  • Submission of self-assessments results to business partners in accordance to the agreed deadline.
  • Share best-practice on areas for improvement.

Customers

  • Key liaison with internal & external Auditors.
  • Provide leadership and support during the audit cycle.

Process

  • Ensure local and regional Internal Controls are implemented, operated and evidenced in line with Corporate‑defined frameworks and standards (e.g. COSO, SOX 404, DHL CRISP requirements).
  • Responsible for identifying, assessing, monitoring, and mitigating risks for all owned processes in collaboration with Global, Process Tower, Regional and relevant Risk Owners.
  • Plan, lead and perform structured operational and management internal control reviews, identify gaps and opportunities for process improvements.
  • Improve and value-add to the organisation by bringing a strong defense approach to the effectiveness of risk management, assurance and internal control processes.
  • Engage and support colleagues on designing sustainable solutions for control deficiencies.
  • Lead engagement on internal and external audits for audit planning.
  • Acts as an independent control challenger, escalating material control deficiencies, audit issues and risk exposures to Senior Management and Global stakeholders, with clear remediation recommendations.
  • Participate in special reviews, cross-border discussions and projects when required.

People Management

  • Demonstrate DHL leadership attributes.
  • Develop high performance service culture within the department.
  • Provides functional guidance, mentoring and quality review to Specialists and testers without direct line management responsibility.
  • Influence to enable improvement and adapt change within the organisation.
  • Gives Clarity and Guidance: Providing direction, delegating and removing obstacles to get work done.
  • Encourage others to optimise on CSR opportunities to enhance the Group's internal and external reputation and indirectly influence the bottom line.

Skills

  • Result-oriented: Deliver agreed goals and deadlines, able to manage and prioritise multiple demands.
  • Solid experience in Internal Controls, Risk Audit, Financial accounting, HR, Compliance and IT and risk-based auditing.
  • Proficient in English, both oral and written.
  • Good interpersonal skills and effective communication and presentation.
  • Project management experience is advantageous.
  • Proactive and willing to explore resources to solve outstanding issues for closure.
  • Able to work independently and collaboratively with diverse groups and stakeholders of different levels.
  • Risk identification and management is established in a transformative way that is future fit-for-purpose for a digital enabled platform.
  • High professional standards and able to exercise discretion and maintain confidentiality.
  • Possess essential life-skills e.g. mental resilience, critical thinking, emotional intelligence, empathy etc.

Education & Qualifications

  • Bachelor's degree in Accounting, ACCA, CPA, Finance, Economics or other business related discipline or equivalent in experience.
  • Typically 5+ years of relevant experience in Internal Controls, SOX, risk‑based audit, compliance or risk management is preferred (candidates with strong depth of exposure and slightly fewer years will also be considered).
  • Experience with business financial processes, IFRS, SAP and GRC is an advantage.
  • Strong and effective stakeholders management.
  • Experienced in project management.
  • Proficient with Microsoft Office Suite e.g., Microsoft 365, Power BI.
  • Process harmonisation and efficiency management.
  • Digital and Data acumen.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Internal Controls
Employment Type:
Full time

About Company

DHL Express (Schweiz)

Job ID: 147808903

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Last Updated: 23-05-2026 06:03:15 PM
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