About The Role
We are seeking a highly motivated and results-oriented professional to join our Transaction Banking team at RHB. In this role, you will be a key driver in executing our merchant partnership strategies, focusing on expanding our footprint in digital payment acceptance. You will work closely with third-party vendors, solution providers, and retail partners to integrate payment ecosystems, drive CASA growth, and enhance operational efficiency for merchants.
What You Will Be Doing
- Strategic Partnership Management: Engage and maintain strong partnerships with third-party vendors and solutions providers (e.g., POS partners, payment facilitators, mall operators) to leverage their ecosystems for merchant referrals
- Merchant Acquisition & CASA Growth: Manage the end-to-end process—from lead generation and discovery to sales pitches and merchant onboarding—to drive CASA openings and deposits
- Value Proposition Co-creation: Identify and co-develop value propositions with strategic partners to expand RHB's reach within targeted merchant segments
- Go-to-Market Execution: Co-create and execute joint-calling engagements, networking events, and marketing campaigns to drive digital payment adoption and encourage CASA linkage
- Performance Tracking: Maintain an up-to-date pipeline to track partner-sourced opportunities, evaluate partner performance against conversion targets, and analyze merchant usage behavior
- Sales Enablement & Training: Act as the primary liaison to internal stakeholders and external partners, delivering structured training on merchant onboarding workflows and value propositions
- Market Intelligence: Provide actionable feedback on merchant behavior, competitive offerings, and partner capabilities to refine our merchant acquisition strategies
- Operational Support: Support the Squad Lead in data analysis, documentation of product specifications, and the creation of reports and presentations for both internal and external communication
What We're Looking For
- Proven track record in Transaction Banking, Merchant Acquiring, or Partnership management within the financial services sector
- Strong analytical skills with the ability to interpret data, create process maps, and translate complex technical requirements into actionable sales plans
- Demonstrated success in managing B2B sales pipelines, meeting aggressive acquisition targets, and driving digital payment adoption
- Exceptional communication and stakeholder management skills, with the ability to engage partners, present performance reports, and deliver effective training
- Degree in Business, Finance, Economics, or a related field
What We Offer
At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. If you're ready to be a part of our transformative journey, we encourage you to apply now.
