Clinical Care & Treatment
- Perform comprehensive TCM diagnosis, including history taking, physical examination, and investigations to evaluate the urgency and severity of patient conditions.
- Recommend and where appropriate, independently undertake treatment options aligned with clinical guidelines and patient needs.
- Refer patients to other support services or specialists as necessary to ensure comprehensive care.
- Collaborate and coordinate patient rehabilitation plans, actively participating in restoring patients normal functioning.
- Consistently exceed established standards and quality benchmarks in TCM care delivery.
- Provide timely, patient-centered, and culturally appropriate healthcare services within Sunway TCM Centre and Sunway Healthcare Group Services.
Patient Care Management & Operational Leadership
- Demonstrate thorough operational knowledge of TCM procedures relevant to the assigned area.
- Manage clinical resources efficiently to optimize productivity and service delivery.
- Maintain excellent patient relations, fostering trust and strong rapport to enhance customer satisfaction.
- Deliver accurate clinical assessments and appropriate management in line with ethical and clinical standards.
- Drive continuous service quality improvements based on patient feedback and performance indicators.
- Assume a leadership role by mentoring, guiding, and supporting junior staff and colleagues to fulfill their responsibilities effectively.
- Proactively identify potential risks and implement measures to ensure a safe clinical environment.
- Participate the privileging process for junior practitioners by guiding, mentoring, and assessing their clinical competencies.
- Conduct evaluations and certify junior practitioners readiness for independent practice in accordance with organizational standards and regulatory guidelines.
Requirements
- A recognized Bachelor's Degree in Traditional and Complementary Medicine (TCM) from an accredited institution
- Valid Annual Practicing Certificate
- Registered with practitioner body with recognized by the Traditional and Complementary Medicine Council.
- Minimum of 3 to 5 years of post-privileging clinical experience in Traditional & Complementary Medicine, preferably within an integrative healthcare setting.
- Advanced proficiency in TCM diagnostic techniques, including pulse and tongue diagnosis, syndrome differentiation, and integrative assessment.
- Expertise in performing a wide range of TCM treatments such as acupuncture, herbal therapy, tuina, cupping, and moxibustion with high clinical competence.
- Empathy and compassion to support patients physical and emotional well-being.
