We are one of Asia's leading financial institutions, known for innovation and impact across the region. We're excited to share that we're looking for a Senior Technical Analyst to join our growing tech team and play a key role in supporting and enhancing our enterprise systems
Job Responsibilities:
- Deliver technical support to internal teams and external clients when required.
- Assist in system integration efforts across platforms and applications.
- Manage the ticketing system and maintain a comprehensive database of queries and resolutions.
- Keep technical documentation and procedures accurate and updated.
- Proactively identify, investigate, and resolve technical issues.
- Collaborate with stakeholders across local and international teams for smooth coordination.
- Develop and execute maintenance plans and upgrade schedules for enterprise systems.
- Work extensively with Linux-based infrastructure.
- Provide 24/7 rotational standby support to ensure system reliability and uptime.
Job Requirements:
- Bachelor's degree (or higher) in Computer Science, Computer Engineering, IT, or related discipline.
- Skilled in scripting languages such as Shell (Bash), PowerShell, and Python.
- Proven background in application support engineering within a related industry.
- Hands-on experience in code migration, configuration documentation, and performance monitoring.
- Strong capability in troubleshooting application errors and implementing fixes.
- Ability to stay updated with evolving trends in application architecture and design.
- Excellent verbal and written communication skills.
- Experience with open-source tools setup and maintenance, e.g., ELK, Kafka, Redis, Kubernetes, etc.
If you're keen to explore further with this opportunity, apply today or you may also share your resume to [Confidential Information]