Search by job, company or skills

IntelliPro

Senior Technical Analyst (L2 Support)

This job is no longer accepting applications

new job description bg glownew job description bg glownew job description bg svg
  • Posted 2 months ago

Job Description

We are one of Asia's leading financial institutions, known for innovation and impact across the region. We're excited to share that we're looking for a Senior Technical Analyst to join our growing tech team and play a key role in supporting and enhancing our enterprise systems

Job Responsibilities:

  • Deliver technical support to internal teams and external clients when required.
  • Assist in system integration efforts across platforms and applications.
  • Manage the ticketing system and maintain a comprehensive database of queries and resolutions.
  • Keep technical documentation and procedures accurate and updated.
  • Proactively identify, investigate, and resolve technical issues.
  • Collaborate with stakeholders across local and international teams for smooth coordination.
  • Develop and execute maintenance plans and upgrade schedules for enterprise systems.
  • Work extensively with Linux-based infrastructure.
  • Provide 24/7 rotational standby support to ensure system reliability and uptime.

Job Requirements:

  • Bachelor's degree (or higher) in Computer Science, Computer Engineering, IT, or related discipline.
  • Skilled in scripting languages such as Shell (Bash), PowerShell, and Python.
  • Proven background in application support engineering within a related industry.
  • Hands-on experience in code migration, configuration documentation, and performance monitoring.
  • Strong capability in troubleshooting application errors and implementing fixes.
  • Ability to stay updated with evolving trends in application architecture and design.
  • Excellent verbal and written communication skills.
  • Experience with open-source tools setup and maintenance, e.g., ELK, Kafka, Redis, Kubernetes, etc.

If you're keen to explore further with this opportunity, apply today or you may also share your resume to [Confidential Information]

More Info

Job Type:
Industry:
Employment Type:

About Company

Job ID: 126500699