Job Purpose
- Facilitates daily project tasks to support project teams and keep initiatives on track.
- Lead full project delivery, manage resources, risks, and stakeholder expectations, business units, project sponsors, cross-functional teams, and vendors.
- Delivers projects on time, within budget, and scope. Mitigates risks and manages stakeholder satisfaction
- End-to-end project delivery ownership (inclusive scope, schedule, and budget).
- Lead cross-functional teams and manage vendor relationships.
- Manage stakeholder expectations and communications.
- Ensure compliance with project governance and quality standards.
- Identify and mitigate risks and issues proactively.
- Negotiate with vendors and manage contracts.
- Prepare and present project status, forecasts, and IT Spend Papers.
- Mentor junior project managers and support team development.
Job Specific Skills and Competencies
- Deep knowledge of project management methodologies (Waterfall, Agile basics)
- Strong leadership and team management skills
- Effective stakeholder management and negotiation skills
- Risk management and issue resolution expertise
- Budgeting and financial acumen for project control
- Ability to manage complex, cross-functional projects
- Decision-making and problem-solving under pressure
- Change management and process improvement capabilities
- Proven track record managing medium to large projects; experience across full project lifecycle; able to handle cross-functional teams and vendors.
- Adjust timelines, task assignments, and sprint plans within approved scope.
- Delegate tasks, adjust resource workload, or request backups from resource pool.
- Monitor vendor deliverables or minor change orders within contract terms.
- Implement risk responses and recovery plans without escalation if within impact thresholds.
- Manage updates, engagement, and expectation setting independently.
Financial Perspectives:
- Prepares, tracks, and controls project budgets, including cost forecasts.
- Manages vendor contracts and monitors invoice validation.
- Assesses the financial impact of change requests, scope or timeline changes.
Business Process and Initiatives:
- Leads end-to-end execution of delivery initiatives, ensuring milestones are met.
- Ensures project processes are aligned with QM, compliance, and IT governance.
Customer Perspectives:
- Ensures project outcomes align with customer pain points or business outcomes.
- Builds trust with key stakeholders and resolve issues proactively.
- Sets clear expectations and manages change effectively to avoid surprises.
Talent Engagement:
- Motivates team members and fosters accountability and ownership.
- Guides junior PMs or team members, sharing experience and knowledge.
- Resolves team issues diplomatically.
Education
- Bachelor's Degree in Business, Computer Science, Engineering, or a related discipline.
- Strongly preferred: PMP (Project Management Professional), PRINCE2 Practitioner or Scrum Master.
