Senior Techno/functional consultant
Malaysia
Experience
8-15 years of relevant experience
Role Overview
We are seeking an experienced and client-facing Microsoft Dynamics 365 Business Central professional who can combine Senior techno functional/solution architecture, consulting, and technical expertise. The ideal candidate should be able to engage with customers, understand business challenges, design end-to-end solutions, and support business growth through solution consulting.
This role requires a strong understanding of Microsoft Dynamics 365 Business Central, business processes, solution design, and integration architecture. The candidate should be comfortable interacting with CXOs, conducting workshops, and preparing solution demonstrations.
Key Responsibilities
Senior Techno-Functional consultant
- Lead requirement discovery workshops and business process discussions with customers
- Design end-to-end business solutions using Microsoft Dynamics 365 Business Central
- Recommend best practices and industry solutions aligned with customer requirements
- Prepare solution architecture documents, process flows, and implementation approaches
- Provide functional and technical guidance to delivery teams
Technical & Integration Consulting
- Understand integration requirements and propose suitable architectures
- Work with technical teams on integrations, automation, APIs, and data migration strategies
- Provide guidance on Microsoft ecosystem solutions and extensions
- Support solution reviews and technical discussions with customers
Client Engagement
- Act as the primary solution advisor during customer engagements
- Engage with senior stakeholders and business users
- Translate business requirements into practical system solutions
- Provide strategic recommendations for digital transformation initiatives
Mandatory Skills
- Strong experience in Microsoft Dynamics 365 Business Central
- Experience in solution design and business consulting
- customer-facing experience
- Knowledge of business processes across Finance, Supply Chain, Sales, and Operations
- Understanding of integrations, APIs, and automation concepts
- Excellent presentation and communication skills
- Experience conducting workshops and solution demonstrations
Preferred Skills
The following skills would be considered an added advantage:
- Microsoft Power BI
- Jet Reports
- Dynamics 365 Finance & Operations (F&O)
- Dynamics 365 Customer Engagement (CE)
- Power Platform (Power Automate, Power Apps)
- Azure integration services
- Data migration and reporting solutions
Qualifications
- Bachelor's degree in Information Technology, Business, or related field
- Microsoft Dynamics certifications will be an added advantage
Personal Attributes
- Strong customer engagement and relationship-building skills
- Solution-oriented mindset with strong analytical abilities
- Ability to work independently and lead customer discussions
- Commercial awareness and business acumen
- Strong collaboration skills with sales, consulting, and delivery teams
