About IC Markets
IC Markets Global is one of the most renowned Forex CFD provider, offering trading solutions for active day traders and scalpers as well as traders that are new to the forex market. IC Markets Global offers its clients cutting edge trading platforms, low latency connectivity and superior liquidity.
IC Markets Global is revolutionizing online forex trading. Traders are now able to gain access to pricing previously only available to investment banks and high net worth individuals.
Our management team have significant experience in the Forex, CFD and Equity markets in Asia, Europe and North America. It is this experience that has enabled us to select the best possible technology solutions and hand pick some of the best pricing providers available in the market.
What You'll Do:
We are seeking an experienced and highly analytical Operations Specialist to join our dynamic team at a leading CFD brokerage firm. The ideal candidate will have a strong background in forex and derivatives trade operations, excellent knowledge of trading platforms and bridge systems, and a proactive mindset focused on delivering technical and operational solutions in a fast-paced environment.
What We Are Looking For:
Platform Management:
- Oversee the operational performance, product specification and configuration of trading platforms including MT4, MT5, cTrader,DxDealer and OneZero (or equivalent bridge systems).
Flow Monitoring:
- Ensure the smooth flow of trades across systems. Troubleshoot execution issues and latency discrepancies between platforms, liquidity providers, and internal systems.
Risk Operations and Monitoring assistance:
- Support risk management teams with position monitoring, exposure reconciliation, developing solutions to management of warehouse, and ensuring systems accurately reflect real-time and margin metrics.
Liquidity and Connectivity Oversight:
- Collaborate with Prime Brokers (PBs), Prime of Primes (POPs), and Market Makers to maintain optimal pricing, liquidity quality, and connection stability.
Management of Cost of Carry and other Overnight Adjustments:
- Manage and reconcile swaps, dividends, financing fees, and other trading cost components to ensure accuracy and transparency.
Project Management & Process Optimization:
- Lead or support the rollout of operational improvements and trading-related projects using tools like Jira. Drive automation, process refinement, and root-cause analysis for recurring issues.
FIX API & Integration Support:
- Provide operational support for FIX API connectivity and troubleshoot integration issues related to pricing, execution, or reconciliation.
Data Analysis & Reporting:
- Use Excel and other analytics tools to build reporting dashboards/procedures and support senior management with trade and flow insights.
Cross-Team Collaboration:
- Coordinate closely with technology, risk, compliance, and client services teams to maintain trading integrity and operational excellence.
Regulatory and Compliance Awareness:
- Stay informed on regulatory reporting requirements related to operations and ensure systems are compliant where necessary.
Qualifications:
- Minimum of 3-4 years experience in CFD operations or a similar role within a brokerage or financial services firm.
- Fluent in English (C1+), with excellent verbal and written communication skills.
- In-depth knowledge of derivative products, market microstructure, and order execution models.
- Strong working knowledge of MT4/MT5, cTrader, OneZero, FIX API, and liquidity bridge systems.
- Solid understanding of financial instruments and associated operational adjustments (e.g., swaps, dividends, financing fees).
- High proficiency with Excel; programmatic knowledge (e.g., VBA, Python) is a plus.
- Experience with Jira or similar project management tools.
- Proven ability to work independently in fast-paced environments with attention to detail and high accountability.
The following will be an advantage:
- Programming or scripting capabilities for data analysis or task automation.
- Prior experience with liquidity provider evaluation and onboarding.
- Understanding of post-trade processes and reconciliation.
