We are seeking a skilled Service Automation Engineer with strong experience in monitoring and performance tools, specifically Splunk and ITRS Geneos. The ideal candidate will have hands-on expertise in automating operational processes, maintaining monitoring platforms, and ensuring system reliability across enterprise environments
Key Responsibilities
Configure, maintain, and optimize monitoring solutions using Splunk and ITRS Geneos
Develop automation scripts using Python and Shell Scripting to streamline operational workflows
Monitor system performance and proactively identify issues, ensuring high availability and reliability
Collaborate with cross-functional teams to implement monitoring best practices
Troubleshoot and resolve issues related to monitoring dashboards, alerts, and data ingestion
Support and enhance existing automation frameworks and monitoring infrastructures
Generate performance insights and dashboards for operational and leadership review
Requirements
Strong experience with Splunk monitoring and performance tools
Hands-on expertise in ITRS Geneos Gateway Configuration