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We are seeking Japanese-speaking Service Desk Analysts (JLPT N1/N2) with good English communication skills to provide first-line IT support. Fresh graduates are welcome.
You will handle technical issues ranging from software and hardware troubleshooting to user account management. The role involves logging and managing tickets, escalating incidents, and ensuring first-call resolution while maintaining high customer service standards.
Net2Source (N2S) is a global workforce solutions provider, recognized by SIA as the largest and fastest-growing Total Talent Solutions company. With a presence in 34 countries and dedicated Glo-Cal (global and local) teams, we deliver customized support tailored to our client’s needs. Our solutions are built around the core pillars of People, Process, and Technology, making talent delivery simple, scalable, and efficient.
With a global workforce of over 3,500 resources, we specialize in a wide range of services, including Contingent Staffing, Permanent Hiring, Statement of Work (SOW), Recruitment Process Outsourcing (RPO), Global Payroll and Compliance (EOR/AOR), Diversity Spend Capture, Global Capability Center (Build-Operate-Transfer), Master Vendor Program, and Nearshoring/Co-shoring solutions.
Job ID: 150519049
Skills:
It Service Desk, O365, Microsoft Active Directory, Windows 10, Mac Os, Microsoft Desktop application
We don’t charge any money for job offers
