The Group is embarking on an aggressive expansion plan and is looking for an energetic and motivated individual to join the team as a Service Engineer for our Oil & Gas division. This is an exciting opportunity to be part of a dynamic team delivering high-quality technical service solutions to clients across the industry.
Role Overview
You will play an important role in providing on-site after-sales support and technical services to assigned customers, ensuring equipment performance and customer satisfaction.
Key Responsibilities
- Provide on-site after-sales support to assigned customers.
- Perform instrument preventive maintenance to ensure optimal equipment performance.
- Conduct troubleshooting, service, and repair of analytical equipment.
- Support method development and optimization as required.
- Deliver user training on equipment maintenance and method application.
- Carry out all assigned jobs in accordance with established guidelines and SOPs — effectively, correctly, and thoroughly.
- Submit detailed service reports within 24 hours of job completion.
- Maintain accurate records of service activities and customer interactions.
Requirements
Qualifications & Experience
- Degree/Diploma in Engineering — Chemical, Mechanical, or a related field is preferred.
- Minimum 2 to 3 years of service experience in the Oil & Gas industry.
- Hands-on experience with analytical/chemistry equipment maintenance, troubleshooting, and problem-solving.
Skills & Attributes
- Clear, respectful, and timely verbal and written communication skills.
- Strong problem-solving and analytical thinking abilities.
- Ability to work independently and manage time effectively in the field.
- Customer-focused with a professional and service-oriented attitude.
