We are looking for Service Leader - Human Resources to join our team!
As our Service Leader - Human Resources, we rely on you to:
Assist in the administration and enforcement of Human Resources policies and procedures, ensuring compliance and adherence throughout the property.
Screen all received applications, conduct initial interviews, and shortlist candidates for the positions of Service Leader and Service Associate based on specified criteria and requirements.
Assist in maintaining records of tenancy agreements and service contracts, including their terms and regulations.
Oversee the maintenance and updating of personal files.
Participate in documenting staff movements within the Hotel, ensuring that all status changes are accompanied by proper approvals, documentation, and signatories.
Plan, coordinate, and execute engaging monthly staff activities with a creative approach. (Promote employee welfare programs, such as employee engagement activities, community engagement, and assist in recognition programs preparation).
Manage employee welfare, including overseeing employees facilities, hostel, addressing employee concerns, and providing support for work-related issues.
To render services and delight the internal customers on their needs with existing guidelines and standard set up by Shangri-La Rasa Sayang, Penang.
To assume the responsibility of the Human Resources officer.
We Are Looking For Someone Who
Has a Degree / Diploma in Tourism/ Hospitality/ Hotel Management/ Human Resources or relevant discipline.
Holds a minimum of one (1) years of relevant work experience in a similar capacity.
Fluent in oral and written English and Bahasa Malaysia.
Performs all duties and responsibilities in a timely and efficient manner.
Demonstrates a high level of professionalism and maintains a positive attitude when interacting with employees and hotel guests, consistently upholding the highest standards of service.
Develop and maintain close working relationship with all departments throughout the hotel.
Possesses excellent proficiency in computer software, particularly office applications, and demonstrates adeptness in operating various office equipment.
Must be a confident and tactfulIs a strong team player.
Good interpersonal & communication skill.
Is a self-starter, with the ability to proactively problem-solve, identify, advocate for, and execute improvements.
Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.
