Service Now Developer

Abhidi Solution Sdn Bhd

Kuala Lumpur

5-15 Years

MYR 8,000 - 13,000 per month

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Posted 11 hours ago
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Job Description

Overview:

As a Technical Lead focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Discovery Solutions utilizing the ServiceNow Discovery Module

Responsibilities:

Work with process owners to understand the business service architecture and required information related to business/service map data and develop technical specifications and solutions
Work with systems managers to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information
Provide visibility to the performance and issues related to Discovery
Collaborate with Infrastructure Architects to understand IT technology strategy that guide which requirements need to be gathered
Work with Application SMEs to create and validate Service Maps for key applications
Maintain the integrity of the Service Mapping module across production and non-production environments
Installation/Configuration and implementation of the discovery tool

Requirements:

Bachelor's degree in computer science, Information Technology, or a related field
At least 5 years of experience in CSDM led CMDB implementation using Service Now platform.
At least 5 years of experience in Implementing Service Mapping solutions for multiple customers
Strong troubleshooting skills, reading logs, solving complex workflow issues;
Writing maintainable code as per best coding practices wherever required.
Experience in designing, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data
Experience in Writing custom patterns for discovering custom/in-house applications
Scripting and coding Discovery Patterns, CMDB, CMDB Types and Scripting
Knowledgeable and familiar in the ServiceNow Discovery/Service Mapping offerings.
Experience in Coding, Test Scripts and Configuration for ServiceNow Service Mapping along with ability to configure ServiceNow MID Servers in customer environments
Delivering technical workshops on Service Mapping, Discovery, integration with full knowledge of CMDB/AMDB Lifecycle

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About Company

Abhidi Solution Sdn Bhd

Abhidi, a top-tier, full-service IT partner, is dedicated to collaborating with industry leaders across a spectrum of sectors, including Financial Services, Technology, Communications & Media, Manufacturing & Retail, Energy, Utilities, and more. Our core mission is to facilitate organizations in optimizing their operational efficiency by taking the responsibility for their hiring prerequisites. We excel at placing skilled IT professionals strategically to meet our clients' staffing needs in the APAC region. Our unwavering commitment is to consistently deliver on commitments and exceed clientâ€™s expectations by addressing organizations' business-specific needs using our superior technical expertise and world-class infrastructure.
Moreover, we take pride in helping our candidates achieve their dreams of landing highly desired IT roles. Whether guiding seasoned experts to enticing opportunities in APAC nations or offering comprehensive relocation support, we are steadfast in our commitment. Abhidi Solution is resolute in its ambition to be the preferred destination for top-tier IT talent, seamlessly enabling their integration into leading IT organizations.
Forge a partnership with Abhidi, where we empower both organizations and individuals to unlock their fullest potential in the ever-evolving IT realm.

Job ID: 145160559