Services Sales Executive

Company Description AEON Credit Service (M) Berhad is a public limited company listed on the Main Market of Bursa Malaysia, with a strong presence in consumer financial services since 1997. The Group offers a wide range of products including Easy Payment schemes, credit cards, prepaid cards, AEON Wallet app, hire purchase financing for motor vehicles, personal financing schemes, insurance brokerage, and related services. Through its acquisition of AEON Insurance Brokers (M) Sdn. Bhd., the Group distributes both conventional and takaful insurance products, including life insurance, leveraging the AEON retail network and ecosystem. AEON Credit operates five regional offices, 63 branches and service centres in major shopping centres and towns, and collaborates with more than 8,100 participating merchant outlets nationwide, supported by a subsidiary in Kuala Lumpur.

Role Description The Services Sales Executive is a full-time, on-site role based in Puchong, focused on promoting and selling AEON Credit's financial and insurance-related products and services. This role involves engaging walk-in customers and merchant partners, explaining product features and benefits, and recommending suitable solutions based on customer needs and eligibility. The Services Sales Executive will handle applications, documentation, and basic credit evaluations, ensuring compliance with internal policies and regulatory requirements. The role also includes developing relationships with merchants, participating in promotional campaigns, tracking sales performance, and providing after-sales support to enhance customer satisfaction and loyalty.

Qualifications

• Candidates should possess strong sales and customer service skills, including relationship building and negotiation abilities.
• Candidates should possess communication and interpersonal skills to engage diverse customers and stakeholders effectively.
• Candidates should possess basic financial literacy and product knowledge skills related to consumer financing, credit cards, and insurance.
• Candidates should possess organizational and administrative skills, including attention to detail and accuracy in documentation.
• Candidates should possess problem-solving and adaptability skills to respond to customer needs and dynamic market conditions.
• Relevant experience in retail banking, consumer finance, insurance, or financial services sales is beneficial.
• A minimum of a diploma or equivalent in Business, Finance, Marketing, or a related field is preferred.
• Ability to work on-site in Puchong, including weekends or shifts as required, and proficiency in English and local languages is an advantage.