Overview:
The Share Margin Team Head is responsible for driving the growth, profitability, and competitiveness of the bank's Share Margin Financing (SMF) business.
The role leads the team to deliver business targets while maintaining risk, compliance
and superior client experience.
The incumbent must stay close to market developments, maintain relationships with
brokers and HLIB, collaborate with stakeholders and actively engage the RM and sales
distribution network through campaigns, training, and cross-sell initiatives to drive
adoption and portfolio utilization.
Responsibilities:
1. Business Growth, Cross-Sell & Target Delivery
- Drive the Share Margin Financing business to meet AUM, loan, revenue targets.
- Formulate and execute strategies to grow the SMF portfolio, and optimize product pricing and spreads to be market competitive
- Drive cross-sell and upsell opportunities by embedding SMF within broader Wealth solutions (e.g., unit trust, bonds, insurance, structured products).
- Collaborate with Relationship Managers / Sales distribution network to generate referrals and enhance client engagement.
- Conduct regular training, product refreshers, and coaching sessions to ensure RMs are updated on product, processes and compliance requirements.
- Track performance against business KPIs and implement tactical campaigns to achieve targets.
2. Product Competitiveness and Market Intelligence
- Continuously review and fine-tune product features eligible counters, LTV structure, pricing, and processes to stay competitive.
- Benchmark product positioning and customer experience against peer banks and brokers.
- Maintain strong relationships with brokers and broking houses for seamless deal execution and to stay updated on market liquidity, counter performance, and investor trends.
- Be on the ground to sense market shifts and provide feedback for proactive product and policy tuning.
3. Portfolio Quality, Risk Management & Compliance
- Maintain a zero NPL portfolio through disciplined monitoring and proactive client engagement.
- Ensure full compliance with Bank Negara Malaysia, Securities Commission, and internal risk frameworks.
- Ensure systems used for credit monitoring are robust, accurate, and effective for timely alerts and reporting.
- Maintain zero customer complaint by ensuring transparent communication, fast turnaround, and high service standards.
4. Stakeholder Management and Collaboration
- Work closely with stakeholders from Compliance, Credit, Risk, Operations, Product, and HLIB to ensure margin lending activities meet internal policy alignment and governance.
- Collaborate with Wealth Product and RM teams to drive cross-sell initiatives and integrated client solutions.
- Support business and audit review to ensure full policy compliance.
5. Team Leadership and Execution Excellence
- Lead, coach and manage the Share Margin team to achieve sales goals and service excellence.
- Foster a performance-driven and customer-centric culture and ensure staff engagement.
- Streamline and implement process improvements and leverage digital tools to enhance efficiency
- Encourage innovation and collaboration across teams to improve customer and RM experience.
Skills and Experience We Are looking For:
- 8-10 years experience in Share Margin Financing.
- Deep knowledge of equity markets and margin financing mechanics.
- Demonstrates strong time and people management skills.
- Possesses good communication and interpersonal skills.
- Exhibits an analytical mindset with keen attention to details.
- Computer literate, proficient in MS Office, Excel, and PowerPoint.
HLB Careers Link: https://hlb.wd3.myworkdayjobs.com/HLBCareers/job/HLT-Hong-Leong-Tower/Share-Margin-Team-Lead_JR0000022536
For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/
